Understanding Your Part in Diversity, Privilege, and Prejudice

Learning Outcomes

  • Describe actions you can take to support diversity

You do not have to be enrolled in a course related to diversity, such as Asian American literature, to be concerned about diversity in the classroom. Diversity touches all aspects of our lives and can enter a curriculum or discussion at any time because each student and the instructor bring multiple identities and concerns into the classroom.

In higher education, diversity includes not only the identities we have discussed such as race and gender, but also academic preparation and ability, learning differences, familiarity with technology, part-time status, language, and other factors students bring with them. Of course, the instructor, too, brings diversity into the classroom setting. The instructor decides how to incorporate diverse perspectives into class discussions, maintains rules of civility, chooses inclusive materials to study or reference, receives training on giving accommodations to students who need them, and acknowledges his or her own implicit bias. If they are culturally competent, both students and instructors are juggling many concerns and priorities.

What actions can students take to support diversity?

Understand and Challenge Implicit Bias

One reason we fall prey to stereotypes is our own implicit bias. Jo Handelsman and Natasha Sakraney, who developed science and technology policy during the Obama administration, define implicit bias as follows:

“A lifetime of experience and cultural history shapes people and their judgments of others. Research demonstrates that most people hold unconscious, implicit assumptions that influence their judgments and perceptions of others. Implicit bias manifests in expectations or assumptions about physical or social characteristics dictated by stereotypes that are based on a person’s race, gender, age, or ethnicity. People who intend to be fair, and believe they are egalitarian, apply biases unintentionally. Some behaviors that result from implicit bias manifest in actions, and others are embodied in the absence of action; either can reduce the quality of the workforce and create an unfair and destructive environment.”[1]

The notion of bias being “implicit,” or unconsciously embedded in our thoughts and actions, is what makes this characteristic hard to recognize and evaluate. You may assume that you hold no racial bias, but messages from our upbringing, social groups, and media can feed us negative racial stereotypes no matter how carefully we select and consume information. Further, online environments have algorithms that reduce our exposure to diverse points of view. Psychologists generally agree that implicit bias affects the judgements we make about others.

When we think about where implicit biases come from, it is important to consider the work of Urie Bronfenbrenner (1977), who developed the Ecological Systems Theory to describe how individuals are impacted by their family, friends, neighbors, co-workers, and societal factors like societal and cultural beliefs and mainstream media.[2] The graphic below shows Bronfenbrenner’s Ecological Systems Theory.Figure showing Bronfenbrenner’s Ecological Systems Theory with five concentric circles. The individual is at the center, their family, peers, school, church, and health services are in the next level (labeled microsystem), the mesosystem is next, the exosystem is next and includes industry, social services, neighbors, local politics, and mass media, and the macrosystem is last and includes attitudes and ideologies of the culture.

When thinking about Bronfenbrenner’s Ecological Systems Theory in light of implicit biases, it is important to reflect on how we are all products of our environment. Our beliefs and attitudes are impacted by those closest to us as well as by others we interact with, like co-workers or neighbors, as well as by society as a whole. Additionally, as seen in the graphic of the Ecological Systems Theory, the different systems in an individual’s life interact with each other, which may cause fluidity in one’s beliefs, attitudes, and biases. When thinking about our implicit biases, it’s important to consider what effect outside forces have in shaping our attitudes, beliefs, and biases.

Harvard University’s Project Implicit website offers an interactive implicit association test that measures individual preference for characteristics such as weight, skin color, and gender. During the test, participants are asked to match a series of words and images with positive or negative associations. Test results, researchers suggest, can indicate the extent to which there is implicit bias in favor of or against a certain group. This implicit bias can be linked to real-world disparities in outcomes for different racial groups. For example, using data from Harvard’s Project Implicit, Leitner et al. (2016) found that Black people (but not White people) reported decreased access towards health care in areas where White people reported a high racial bias towards Black people.[3]

The researchers who developed the test make clear that there are limitations to its validity and that for some, the results of the test can be unsettling. Completing a test like this might reveal unconscious feelings you were previously aware you had. The test makers advise not taking the test if you feel unprepared to receive unexpected results. After taking any implicit bias tests, if you receive unexpected results, instead of feeling a sense of shame or guilt, we encourage you to refer back to Bronfenbrenner’s Ecological Framework to reflect on both how implicit bias forms and to create action steps you can take to address implicit biases you may have.

implicit bias

Take the Project Implicit test and write a brief passage about your results.

Do you think the results accurately reflect your attitude toward the group you tested on? Can you point to any actions or thoughts you have about the group you tested on that are or are not reflected in the test results? Will you change any behaviors or try to think differently about the group you tested on based on your results? Why or why not?

Develop Cultural Competency

As a college student, you are likely to find yourself in diverse classrooms, organizations, and—eventually—workplaces. It is important to prepare yourself to be able to adapt to diverse environments. Cultural competency can be defined as the ability to recognize and adapt to cultural differences and similarities. It involves “(a) the cultivation of deep cultural self-awareness and understanding (i.e., how one’s own beliefs, values, perceptions, interpretations, judgments, and behaviors are influenced by one’s cultural community or communities) and (b) increased cultural other-understanding (i.e., comprehension of the different ways people from other cultural groups make sense of and respond to the presence of cultural differences).”[4]

In other words, cultural competency requires you to be aware of your own cultural practices, values, and experiences, and to be able to read, interpret, and respond to those of others. Such awareness will help you successfully navigate the cultural differences you will encounter in diverse environments. Cultural competency is critical to working and building relationships with people from different cultures; it is so critical, in fact, that it is now one of the most highly desired skills in the modern workforce.[5]

In the following video, representatives from Rutgers University Behavioral Health Care elaborate on the concept of cultural competency:

We don’t automatically understand differences among people and celebrate the value of those differences. Cultural competency is a skill that you can learn and improve upon over time and with practice. What actions can you take to build your cultural competency skills?

Developing your cultural competency will help you be more in tune with the cultural nuances and differences present in any situation. It is also the first step in being able to appreciate the benefits diversity can bring to a situation.

Try It

Avoid Making Assumptions

By now you should be aware of the many ways diversity can be both observable and less apparent. Based on surface clues, we may be able to approximate someone’s age, weight, and perhaps their geographical origin, but even with those observable characteristics, we cannot be sure about how individuals define themselves. If we rely too heavily on assumptions, we may be buying into stereotypes, or generalizations.

Stereotyping robs people of their individual identities. If we buy into stereotypes, we project a profile onto someone that probably is not true. Prejudging people without knowing them, better known as prejudice or bias, has consequences for both the person who is biased and the individual or group that is prejudged. In such a scenario, the intimacy of real human connections is lost. Individuals are objectified, meaning that they only serve as symbolic examples of who we assume they are instead of the complex, intersectional individuals we know each person to be.

Stereotyping may be our way of avoiding others’ complexities. When we stereotype, we do not have to remember distinguishing details about a person. We simply write their stories for ourselves and let those stories fulfill who we expect those individuals to be. For example, a hiring manager may project onto an Asian American the stereotype of being good at math, and hire her as a researcher over her Hispanic counterpart. Similarly, an elementary school teacher may recruit an Indian-American sixth-grader to the spelling bee team because many Indian-American students have won national tournaments in the recent past. A real estate developer may hire a gay man as an interior designer because he has seen so many gay men performing this job on television programs. A coach chooses a White, male student to be a quarterback because traditionally, quarterbacks have been White men. In those scenarios, individuals of other backgrounds, with similar abilities, may have been overlooked because they do not fit the stereotype of whom others suspect them to be.

Equity and inclusion are needed as guiding principles for those with decision-making power who are blocking opportunity for nontraditional groups. Equity might be achieved by giving a diverse group of people access to internships to demonstrate their skills. Inclusion might be achieved by assembling a hiring or recruiting committee that might have a better chance of seeing beyond stereotypical expectations.

Making assumptions

Often, our assumptions and their impacts are not life-changing, but they can be damaging to others and limiting to our own understanding. Consider the following scenarios and answer the questions that follow.

Scenario 1:

During an in-class conversation about a new mission to explore Mars, two classmates offer opinions.

  • Student A says, “We should focus on this planet before we focus on others.”
  • Student B responds immediately with, “If we’re going to stop climate change, we’ll probably find the answer through science related to space travel.”

What assumption did student B make about student A’s point? What else, aside from climate change, could student A have been considering?

Scenario 2:

For an important group project, an instructor designates teams of six students and gives them time to set up their work schedule for the assignment. One group of students, most of whom don’t know each other well, agrees to meet two nights later. They initially propose to get together in the library, but at the last moment one member suggests an off-campus restaurant; several of the others agree right away and move on to other topics. The remaining two students look at each other uncomfortably. One interjects, suggesting they go back to the original idea of meeting in the library, but the others are already getting up to leave. It’s clear that two of the students are uncomfortable meeting at the restaurant.

What might be the reason that two of the students are not comfortable meeting over dinner? What assumptions did the others make?

Being civil and inclusive does not require a deep-seated knowledge of the backgrounds and perspectives of everyone you meet. That would be impossible. But avoiding assumptions and being considerate will build better relationships and provide a more effective learning experience. It takes openness and self-awareness and sometimes requires help or advice, but learning to be sensitive—practicing assumption avoidance—is like a muscle you can strengthen.

Be Mindful of Microaggressions

Whether we mean to or not, we sometimes offend people by not thinking about what we say and the manner in which we say it. One danger of limiting our social interactions to people who are from our own social group is in being insensitive to people who are not like us. The term microaggression refers to acts of insensitivity that reveal our inherent biases, cultural incompetency, and hostility toward someone outside of our community. Those biases can be toward race, gender, nationality, or any other diversity variable. The individual on the receiving end of a microaggression is reminded of the barriers to complete acceptance and understanding in the relationship.

Consider the table below, which highlights common examples of microaggressions. In many cases, the person speaking these phrases may not mean to be offensive. In fact, in some cases the speaker might think they are being nice. However, appropriate terminology and other attitudes or acceptable descriptions change all the time. Before saying something, consider how a person could take the words differently than you meant them.

Microagressions
Category Microaggression Why It’s Offensive
Educational Status or Situation “You’re an athlete; you don’t need to study.” Stereotypes athletes and ignores their hard work
“You don’t get financial aid; you must be rich.” Even an assumption of privilege can be invalidating
“Did they have honors classes at your high school?” Implies that someone is less prepared or intelligent based on their geography
Race, Ethnicity, National Origin“ You speak so well for someone like you.” Implies that people of a certain race/ethnicity can’t speak well
“No, where are you really from?” Calling attention to someone’s national origin makes them feel separate
You must be good at _____.” Falsely connects identity to ability
“My people had it so much worse than yours did.” Makes assumptions and diminishes suffering/difficulty
“I’m not even going to try your name. It looks too difficult.” Dismisses a person’s culture and heritage
“It’s so much easier for Black people to get into college.” Assumes that merit is not the basis for achievement
Gender and Gender Identity “They’re so emotional.” Assumes a person cannot be emotional and rational
“I guess you can’t meet tonight because you have to take care of your son?” Assumes a parent (of any gender) cannot participate
“I don’t get all this pronoun stuff, so I’m just gonna call you what I call you.” Diminishes the importance of gender identity; indicates a lack of empathy
“I can’t even tell you used to be a woman.” Conflates identity with appearance, and assumes a person needs someone else’s validation
“You’re too good-looking to be so smart.” Connects outward appearance to ability
Sexual Orientation “I support you; just don’t throw it in my face.” Denies another person’s right to express their identity or point of view
“You seem so rugged for a gay guy.” Stereotypes all gay people as being “not rugged,” and could likely offend the recipient
“I might try being a lesbian.” May imply that sexual orientation is a choice
“I can’t even keep track of all these new categories.” Bisexual, pansexual, asexual, and other sexual orientations are just as valid and deserving of respect as more binary orientations
“You can’t just love whomever you want; pick one.”
Age “Are you going to need help with the software?” May stereotype an older person as lacking experience with the latest technology
“Young people have it so easy nowadays.” Makes a false comparison between age and experience
“Okay, boomer.” Dismisses an older generation as out of touch
Size “I bet no one messes with you.” Projects a tendency to be aggressive onto a person of large stature
“You are so cute and tiny.” Condescending to a person of small stature
“I wish I was thin and perfect like you.” Equates a person’s size with character
Ability (To a person using a wheelchair) “I wish I could sit down wherever I want.” Falsely assumes a wheelchair is a luxury; minimizes disabilities
“You don’t have to complete the whole test. Just do your best.” Assumes that a disability means limited intellectual potential
“I’m blind without my glasses.” Equating diminished capacity with a true disability

Have you made statements like these, perhaps without realizing the offense they might cause? Some of these could be intended as compliments, but they could have the unintended effect of diminishing or invalidating someone. (Credit: Modification of work by Derald Wing Sue[6].)

Form Your Own Opinions

You may not be decided on your opinions around diversity issues or fall easily into hard categories such as feminist, liberal, conservative, or religious. Ambiguity sometimes makes others feel uncomfortable. For example, if someone states she is a Catholic feminist unsure about abortion rights, another student may wonder how to compare her own strong pro-life position to her classmate’s uncertainty. It would be much easier to know exactly which side her classmate is on. Some people straddle the fence on big issues, and that is OK. You do not have to fit neatly into one school of thought. Answer your detractors with “I’m just me” or tell them if you genuinely don’t know enough about an issue or are not ready to take a strong position.

Seek Resources and Projects That Contribute to Civility

A culturally responsive curriculum addresses cultural and ethnic differences of students. Even in classrooms full of minority students, the textbooks and topics may only reflect American cultural norms determined by the mainstream and tradition. Students may not relate to teaching that never makes reference to their socio-economic background, race, or their own way of thinking and expression. Educators widely believe that a culturally responsive curriculum, one that integrates relatable contexts for learning and reinforces cultural norms of the students receiving the information, makes a difference.

The K-12 classroom is different than the college classroom. Because of academic freedom, college instructors are not required to be culturally inclusive. (They are usually required to be respectful and civil, but there are different interpretations of those qualities.) Because American colleges are increasingly more sensitive to issues regarding diversity, faculty are compelled to be inclusive. Still, diversity is not always adequately addressed. In his TED Talk “Can Art Amend History?” the artist Titus Kaphar tells the story of the art history class that influenced him to become an artist and provides an example of this absence of diversity in the college classroom. Kaphar explains that his instructor led his class through important periods and artists throughout history, but failed to spend time on Black artists, something that Kaphar was anxiously awaiting. The instructor stated that there was just not enough time to cover it. While the professor probably did not intend to be noninclusive, her choice resulted in just that. Kaphar let his disappointment fuel his passion and mission to amend the representation of Black figures in historical paintings. His work brings to light Black figures that are too often overlooked.

See caption for appropriate alternative text.

In Twisted Tropes, Titus Kaphar reworks a painting to bring a Black figure to the forefront of an arrangement in which she had previously been marginalized. (Credit: smallcurio / Flickr / Attribution 2.0 Generic (CC-BY 2.0))

Any student can respond to a lack of diversity in a curriculum as Titus Kaphar did. Where you find diversity missing, when possible, fill in the gaps with research papers and projects that broaden your exposure to diverse perspectives. Take the time to research contributions in your field by underrepresented groups. Discover the diversity issues relevant to your major. Are women well-represented in your field? Is there equity when it comes to access to opportunities such as internships? Are veterans welcomed? Do the academic societies in your discipline have subgroups or boards focused on diversity and equity? (Most do.) Resources for expanding our understanding and inclusion of diversity issues are all around us.

Directly Confront Prejudice

To draw our attention to possible danger, the Department of Homeland Security has adopted the phrase, “If you see something, say something.” That credo can easily be adopted to confront stereotypes and bias: “If you hear something, say something.” Academic freedom protects students and instructors from reprisal for having unpopular opinions, but prejudice is never correct, nor should it be tolerated. Do not confuse hate speech, such as sexist language, anti-Semitism, xenophobia, and acts that reflect those points of view, with academic freedom. Yes, the classroom is a place to discuss these attitudes, but it is not a place to direct those sentiments toward fellow students, educators, or society in general.

Most higher education institutions have mission statements and codes of conduct that warn students about engaging in such behavior. The consequences for violators are usually probation and possibly dismissal. In addition, policies such as affirmative action and Title IX have been instituted to evaluate and maintain racial and gender equity.

how to be an ally

No one knows when a racist or sexist attack is coming. The Barnard Center for Research on Women has created a video suggesting ways to be an ally to people victimized by intolerant behavior.

Understanding the Spectrum of Privilege

Privilege refers to the special advantages or benefits that certain individuals or groups have, which are not universally shared by everyone in society. It signifies the advantages that stem from one’s social position, identity, or background, often resulting in unequal access to opportunities and resources [7].

Just as everyone has implicit bias, everyone has a certain amount of privilege, too. For example, consider the privilege brought by being a certain height. If someone’s height is close to the average height, they likely have a privilege of convenience when it comes to many day-to-day activities. A person of average height does not need assistance reaching items on high store shelves and does not need adjustments to their car to reach the brake pedal. There’s nothing wrong with having this privilege, but recognizing it, especially when considering others who do not share it, can be eye-opening and empowering.

Wealthy people have privilege of not having to struggle economically. The wealthy can build retirement savings, can afford to live in the safest of neighborhoods, and can afford to pay out of pocket for their children’s private education. People with a college education and advanced degrees are privileged because a college degree allows for a better choice of employment and earning potential. Their privilege doesn’t erase the hard work and sacrifice necessary to earn those degrees, but the degrees often lead to advantages.

It’s not anyone’s fault if they find themselves in a position of privilege at any given time. In our pursuit for civility and fairness, the objective isn’t to exploit privilege but rather to share it. What does that mean? It means that when given an opportunity to hire a new employee or even pick someone for your study group, you make an effort to include individuals who seem different from you and not dismiss someone who may not have the same academic advantages as you. Perhaps you could mentor a student who might otherwise feel isolated. Sharing your privilege could also mean recognizing when diversity is absent, speaking out on issues others feel intimidated about supporting, and making donations to causes you find worthy.

In our pursuit of civility and fairness, the objective isn’t to exploit privilege but rather to share it.

When you are culturally competent, you become aware of how your privilege may put others at a disadvantage. When you develop cultural competence, you understand how your privilege might disadvantage others. Taking action can help promote equality without fearing any personal loss.

examining Privilege

Think about a regular activity such as going to a class. In what ways are you privileged in that situation? How can you share your privilege with others?

“Eternal vigilance is the price of [civility].”

The original statement reads, “Eternal vigilance is the price of liberty.” History sometimes credits that statement to Thomas Jefferson and sometimes to Wendell Holmes. Ironically, no one was paying enough attention to document it accurately. Still, the meaning is clear—if we relax our standards, we may lose everything.

Civility is like liberty; it requires constant attention. We have to adjust diversity awareness, policies, and laws to accommodate the ever-changing needs of society. Without the vigilance of civil rights workers, society could have lapsed back into the Jim Crow era. Without activists such as Betty Friedan, Gloria Steinem, and Flo Kennedy remaining vigilant, women might not have made the gains they did in the 1970s. Constant attention is still needed because in the case of women’s earning power, they only make about 80 cents for every dollar a man makes. Constant vigilance requires passion and persistence. The activist histories of Native Americans, African Americans, Asian Americans, the LGBTQ+ community, immigrants, students, labor, and other groups are full of stops and starts and twists and turns that represent adjustments to their movements based on the shifting needs of younger generations. As long as there are new generations of these groups, we will need to pursue diversity, equity, and inclusion.

Your Future and Cultural Competency

Where will you be in five years? Will you own your own business? Will you be a stay-at-home parent? Will you be making your way up the corporate ladder of your dream job? Will you be pursuing an advanced degree? Maybe you will have settled into an entry-level job with good benefits and be willing to stay there for a while. Wherever life leads you in the future, you will need to be culturally competent. Your competency will be a valuable skill not only because of the diversity and multicultural awareness in America, but also because we live in an increasingly interconnected world.

If you do not speak a second language, try to learn one. If you can travel, do so, even if it’s just to another state or region of the United States. See how others live in order to understand their experience and yours. To quote Mark Twain, “Travel is fatal to prejudice, bigotry, and narrow-mindedness.” The more we expose ourselves to different cultures and experiences, the more understanding and tolerance we tend to have.

The United States is not perfect in its practices of diversity, equity, and inclusion. Compared to much of the world, Americans are privileged on a number of fronts. Not everyone can pursue their dreams as freely as Americans do. Our democratic elections and representative government give us a role in our future.

Understanding diversity and being culturally competent will make for a better future for everyone.

Experiencing Diversity on Campus

The following essay about experiences of diversity in college is by Fatima Rodriguez Johnson (State University of New York). Even though at first the writer felt like an ethnic outsider at college, she eventually grew in her understanding of the importance of diversity on campus and of speaking openly and honestly about this subject.

WHY SO MANY QUESTIONS?

I chose to attend a small liberal arts college. The campus was predominately white and was nestled in a wealthy suburb among beautiful trees and landscaped lawns. My stepfather and I pulled into the parking lot and followed the path to my residence hall. The looks we received from most of the families made me feel like everyone knew we didn’t belong. But, he and I greeted all we encountered, smiling and saying, “Hello.” Once I was unpacked and settled into my residence hall, he gave me a hug and said, “Good luck.” I wasn’t sure if he meant good luck with classes or good luck with meeting new friends, but I heard a weight in his voice. He was worried. Had he and my mother prepared me for what was ahead?

With excitement, I greeted my roommate who I had already met through the summer Higher Educational Opportunity Program (HEOP). She and I were very happy to see each other. After decorating and organizing our room, we set out to meet new people. We went to every room introducing ourselves. We were pretty sure no one would forget us; it would be hard to miss the only Black and Latina girls whose room was next to the pay phone (yes, in my day each floor shared one pay phone).

Everyone on our floor was nice and we often hung out in each other’s rooms. And like some of you, we answered some of those annoying questions:

  • Why does your perm make your hair straight when ours makes our hair curly?
  • How did your hair grow so long (whenever we had weave braids)?
  • Why don’t you wash your hair everyday (the most intriguing question of all)?

We were also asked questions that made us angry:

  • Did you grow up with your father?
  • Aren’t you scared to take public transportation?
  • Have you ever seen anyone get shot (because we both lived in the inner city)?

It was those questions that, depending on the day and what kind of mood we were in, made a fellow student either walk away with a better understanding of who we were as Black and Latina women or made a fellow student walk away red and confused. I guess that’s why my stepfather said, “Good luck.” He knew that I was living in a community where I would stand out—where I would have to explain who I was. Some days I was really good at answering those questions and some days I was not. I learned the questions were not the problem; it was not asking that was troubling.

My roommate and I put forth a lot of effort to fit in with the community—we spent time hanging out with our peers, we ate together almost every evening in the dining hall, and we participated in student organizations. We were invited to join the German Club, and were the only students of color there. In doing all these things we made ourselves approachable. Our peers became comfortable around us and trusted us.

Although my peers and I all had similar college stresses (tests, papers, projects, etc.) my roommate and I also had become a student resource for diversity. Not because we wanted to, but because we had too. There were very few students of color on campus, and I think students really wanted to learn about people different from themselves. It was a responsibility that we had accepted. The director of HEOP would often remind us that for many students, college was the first opportunity they had to ask these types of questions. He said we would learn to discern when people were really interested in learning about our differences or insulting us. If someone was interested in insulting us, there was no need to respond at all.

Although I transferred to another college at the end of my sophomore year, during those two years I learned a great deal about having honest conversations. Taking part in honest conversations challenged my notions of the world and how I viewed people from all walks of life (race, class, sexual orientation, ability, etc.). Those late nights studying or walks to the student center were when many of us listened to each other’s stories.

My advice is to take time to examine your attitudes and perceptions of people different from yourself, put yourself in situations that will challenge your assumptions, and lastly, when you make a mistake do not get discouraged. Keep trying. It’s easy to stay where we are comfortable. College is such a wonderful experience. Take it all in, and I am sure you will enjoy it!

—Fatima Rodriguez Johnson, Foundations of Academic Success: Words of Wisdom

GLOSSARY

implicit bias: internalized assumptions that influence one’s judgments and perceptions of others

microagressions: acts of insensitivity that reveal our inherent biases, cultural incompetency, and hostility toward someone outside of our community

privilege: a right or exemption from liability or duty granted as a special benefit or advantage

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  1. Handlesman, Jo and Sakraney, Natasha. White House Office of Science and Technology Policy. https://obamawhitehouse.archives.gov/sites/default/files/microsites/ostp/bias_9-14-15_final.pdf.
  2. Bronfenbrenner, U. (1977). Toward an experimental ecology of human development. American psychologist, 32(7), 513.
  3. Leitner, J. B., Hehman, E., Ayduk, O., & Mendoza-Denton, R. (2016). Blacks’ death rate due to circulatory diseases is positively related to whites’ explicit racial bias: A nationwide investigation using project implicit. Psychological science, 27(10), 1299-1311.
  4. Bennett, J. M. "Intercultural Competence Development." The SAGE Encyclopedia of Intercultural Competence. SAGE Publications, Inc.: 2015.
  5. Ibid.
  6. Sue, Derald Wing. Microaggressions in Everyday Life: Race, Gender and Sexual Orientation. Wiley & Sons, 2010.
  7. Expanding the Definition of Privilege: The Concept of Social Privilege. Linda L. Black and David Stone. Oct. 2005, Journal of Multicultural Counseling and Development, Vol.33