Learning Outcomes

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The content, assignments, and assessments for Human Resources Management are aligned to the following learning outcomes.For a complete list of topics covered in the course, see the Detailed Learning Outcomes. 

Module 1: The Role of Human Resources

Discuss the importance and the role of human resources management

  • Explain the concept of human resource management
  • Describe the functions of human resource management

Module 2: Human Resource Strategy and Planning

Discuss strategy in human resources management, and how to create a human resources plan

  • Discuss the foundations of human resource management
  • Discuss the strategic management process
  • Discuss human resource strategic planning

Module 3: Human Capital Trends

Discuss people analytics and human capital trends

  • Explain the concept of people analytics
  • Identify the use of people analytics in strategy
  • Discuss human capital trends

Module 4: Diversity in the Workplace

Identify the laws relevant to avoiding discrimination in human resources management and discuss how to develop and support a diverse workforce

  • Summarize the legislation regarding employment discrimination
  • Discuss EEO (Equal Employment Opportunity) compliance best practices and enforcement
  • Discuss the benefits & challenges of a diverse workforce
  • Discuss how to promote diversity within your organization
  • Highlight current diversity-related trends

Module 5: Workforce Planning

Describe the processes of job analysis, job design, and employment forecasting and discuss their importance in workforce planning

  • Describe the steps in the workforce planning process
  • Describe the job analysis process
  • Explain the purpose and elements of job descriptions
  • Discuss job design techniques and impacts

Module 6: Recruitment and Selection

Assess various recruitment and selection strategies, processes, and laws

  • Discuss the recruitment process
  • Discuss recruiting sources
  • Discuss how to avoid discrimination in the recruiting process
  • Discuss the selection process

Module 7: Onboarding, Training, and Developing Employees

Assess various onboarding, employee training & development and career management strategies

  • Explain the value of onboarding
  • Explain how to design, conduct, and evaluate employee training
  • Explain how to develop employees

Module 8: Compensation and Benefits

Discuss various compensation and benefits plans and their effectiveness

  • Discuss the laws regulating compensation
  • Discuss various types of compensation
  • Discuss benefits and benefit trends

Module 9: Performance Management and Appraisal

Evaluate various methods of performance management and employee appraisal

  • Discuss the purpose of performance management
  • Discuss the appraisal process
  • Discuss ways to improve appraisal effectiveness

Module 10: Building Positive Employee Relations

Discuss strategies and methods to build and maintain positive employees relations

  • Describe employee engagement
  • Identify conflicts that affect work relationships

Module 11: Employee Termination

Discuss legal and social ramifications of employee termination, as well as those of downsizing an organization

  • Discuss the impact of downsizing on the organization and employees
  • Identify the legal and social effects of terminating an employee

Module 12: Employee Rights and Responsibilities

Discuss the rights and responsibilities of employees and their employers

  • Discuss laws relating to employee rights
  • Discuss the employee-employer contractual relationship
  • Discuss disciplinary factors and guidelines

Module 13: Union-Management Relations

Differentiate between union and non-union organizations, and discuss the importance of union–management relations

  • Explain why and how workers join unions
  • Describe the laws that impact union and management relations
  • Discuss the changing role and relevance of unions

Module 14: Safety, Health, and Risk Management

Identify the laws and challenges around safety, health, and risk management

  • Describe the legal obligations for workplace safety and health
  • Describe the Occupational Safety and Health Administration’s (OSHA’s) inspection & enforcement process
  • Explain how to improve workplace safety
  • Discuss human resource management risk management

Module 15: Corporate Social Responsibility

Discuss the importance and legal ramifications of ethics, social responsibility, and sustainability in the modern business environment

  • Explain the concept and business relevance of ethics
  • Explain the concept and business relevance of sustainability
  • Explain the concept and business relevance of corporate social responsibility

Module 16: Managing Global Human Resources

Discuss the opportunities and challenges of managing human resources in the global business environment

  • Identify the benefits of a geographically dispersed workforce
  • Describe ways to engage a global team

Module 17: Managing Human Resources in Small & Entrepreneurial Businesses

Identify the unique challenges and processes of managing human resources in small and entrepreneurial businesses

  • Discuss how to determine resource requirements
  • Summarize employment laws relevant to small businesses
  • Identify essential HR-related forms and publications and related resources
  • Discuss how to hire for a start-up culture and environment

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