{"id":147,"date":"2019-07-10T15:59:06","date_gmt":"2019-07-10T15:59:06","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/?post_type=chapter&#038;p=147"},"modified":"2024-04-25T01:21:46","modified_gmt":"2024-04-25T01:21:46","slug":"why-it-matters-recruitment-and-selection","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/chapter\/why-it-matters-recruitment-and-selection\/","title":{"raw":"Why It Matters: Recruitment and Selection","rendered":"Why It Matters: Recruitment and Selection"},"content":{"raw":"<h2>Why learn about\u00a0recruitment and selection strategies, processes, and laws?<\/h2>\r\n<img class=\"alignright wp-image-183\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4056\/2019\/07\/15165340\/1449815.jpg\" alt=\"Group of five people in business attire standing around chatting with one another.\" width=\"400\" height=\"267\" \/>While we tend to focus on products and experiences\u2014for example, the latest iPhone or streaming series\u2014it\u2019s important to remember that it\u2019s people who make the magic happen. It\u2019s people who, to quote D\u00f6hler\u2019s tagline, \u201cbring ideas to life.\u201d And it\u2019s people who create customers and, ultimately, business value. As an aside, it\u2019s also people who create value on a national level, as reflected in intellectual property law and recent trade wars over, ostensibly, intellectual property.\r\n\r\nAs analytical software and service provider SAS\u2019 former president Jim Goodnight observed, \u201c95% of my assets drive out of the gate every evening. It\u2019s my job to maintain a work environment that keeps those people coming back every morning.\u201d[footnote]\"<a href=\"https:\/\/www.sas.com\/en_us\/company-information\/leadership\/jim-goodnight.html\" target=\"_blank\" rel=\"noopener\">Jim Goodnight, Co-founder &amp; Chief Executive Officer<\/a>.\" SAS. Accessed July 15, 2019.[\/footnote] And it\u2019s a recruiters job to identify those assets\u2014those individuals\u2014that can drive value creation and get them to show up: to apply, to interview and, ultimately, to accept an offer. It\u2019s always been a challenging prospect, but current economic and demographic trends make it even more so today.\r\n\r\nLet\u2019s consider our operating environment:\r\n<ul>\r\n \t<li style=\"font-weight: 400;\">Unemployment is at record lows\u2014the U.S. unemployment rate for May 2019 was 3.6%, unchanged from April and the lowest rate since 1969 in 49 years[footnote]\"<a href=\"https:\/\/www.sas.com\/en_us\/company-information\/leadership\/jim-goodnight.html\" target=\"_blank\" rel=\"noopener\">United States Unemployment Rate<\/a>.\" Trading Economics. 2019. Accessed July 15, 2019.[\/footnote]<\/li>\r\n \t<li style=\"font-weight: 400;\">Slower population growth and lower labor force participation is projected to limit the supply of labor in the U.S.[footnote]Holzer, Harry J. \"<a href=\"https:\/\/www.brookings.edu\/research\/the-u-s-labor-market-in-2050-supply-demand-and-policies-to-improve-outcomes\/\" target=\"_blank\" rel=\"noopener\">The U.S. Labor Market in 2050: Supply, Demand and Policies to Improve Outcomes<\/a>.\" Brookings. May 31, 2019. Accessed July 15, 2019.[\/footnote]<\/li>\r\n \t<li style=\"font-weight: 400;\">The U.S. economy is experiencing a historical term of expansion\u2014the economy has grown for 121 months, the longest (although not the most robust) expansion cycle since 1854[footnote]Li, Yun. \"<a href=\"https:\/\/www.cnbc.com\/2019\/07\/02\/this-is-now-the-longest-us-economic-expansion-in-history.html\" target=\"_blank\" rel=\"noopener\">This Is Now the Longest US Economic Expansion in History.<\/a>\" CNBC. July 02, 2019. Accessed July 15, 2019.[\/footnote]<\/li>\r\n \t<li style=\"font-weight: 400;\">Employee confidence and expectations of both employers and the workplace has increased significantly, reflecting both economic and employment trends<\/li>\r\n \t<li style=\"font-weight: 400;\">Younger Americans tend to prioritize the work experience\u2014enjoyment, making a difference\u2014and are more inclined to entrepreneurship or working in the gig economy[footnote]White, Gillian B. \"<a href=\"https:\/\/www.theatlantic.com\/business\/archive\/2015\/06\/millennials-job-search-career-boomers\/395663\/\" target=\"_blank\" rel=\"noopener\">Career Goals For Younger Americans Aren't the Same as Their Parents<\/a>.\" The Atlantic. June 12, 2015. Accessed July 15, 2019.[\/footnote]<\/li>\r\n \t<li style=\"font-weight: 400;\">The labor force is becoming more racially and ethnically diverse, with much of the change driven by immigration[footnote]Cohn, D\u2019Vera, and Andrea Caumont. \"<a href=\"https:\/\/www.pewresearch.org\/fact-tank\/2016\/03\/31\/10-demographic-trends-that-are-shaping-the-u-s-and-the-world\/\" target=\"_blank\" rel=\"noopener\">10 Demographic Trends That Are Shaping the U.S. and the World.<\/a>\" Pew Research Center. March 31, 2016. Accessed July 15, 2019.[\/footnote]<\/li>\r\n<\/ul>\r\n<img class=\"alignright wp-image-184\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4056\/2019\/07\/15165957\/robot-2791671_1920.jpg\" alt=\"Photograph of a robotic arm used in automated factory work.\" width=\"400\" height=\"267\" \/>Although the next phase in the industrial revolution\u2014referred to as Industry 4.0 or the Industrial Internet of Things (IIoT)[footnote]\"<a href=\"https:\/\/www.epicor.com\/en-us\/resource-center\/articles\/what-is-industry-4-0\/\" target=\"_blank\" rel=\"noopener\">What Is Industry 4.0?: The Industrial Internet of Things<\/a>.\" Epicor. Accessed July 15, 2019.[\/footnote]\u2014may offset some of the impacts of labor shortages in the manufacturing and services sectors, it is expected to exacerbate the shortage of and competition for higher-skilled talent that is already scarce. For perspective, economic consultancy Oxford Economics projects that by 2030, robots will replace up to 20 million manufacturing jobs globally. However, the firm also noted that increased automation is expected to yield productivity benefits that will increase growth and that, at a global level, the number of jobs created will match the number of jobs eliminated.[footnote]\"<a href=\"https:\/\/www.bbc.com\/news\/business-48760799\" target=\"_blank\" rel=\"noopener\">Robots to Replace up to 20 Million Factory Jobs' by 2030<\/a>.\" BBC News. June 26, 2019. Accessed July 15, 2019. [\/footnote] The net net: it\u2019s expected to be a seller\u2019s market for the foreseeable future, with the balance of power\u2014and power of choice\u2014tipped to workers who possess in-demand skills. As we will discuss further in <a href=\"..\/chapter\/why-it-matters-corporate-social-responsibility\/\" target=\"_blank\" rel=\"noopener\">Module 15: Corporate Social Responsibility<\/a>, the health of the economy has also given workers greater confidence in pursuing their demands for changes in workplace policies and practices.\r\n\r\nGiven heightened employee expectations and increased competition for a smaller pool of workers, recruiters will need to demonstrate not only core human resource competencies but a sales and marketing sensibility. Specifically, human resources personnel will have to become adept at cultivating and communicating the organization\u2019s culture as well as an engaging employer brand. Greater labor pool diversity\u2014in particular, if organizations are trying to increase minority representation\u2014will also require recruiters to be aware of unconscious bias and the potential for discrimination and proactive in implementing changes to address adverse impacts. In this section, we\u2019ll discuss the recruiting and selection process broadly, including the importance of employer branding, how to avoid discrimination and unconscious bias and the use of technology in the recruiting process.","rendered":"<h2>Why learn about\u00a0recruitment and selection strategies, processes, and laws?<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-183\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4056\/2019\/07\/15165340\/1449815.jpg\" alt=\"Group of five people in business attire standing around chatting with one another.\" width=\"400\" height=\"267\" \/>While we tend to focus on products and experiences\u2014for example, the latest iPhone or streaming series\u2014it\u2019s important to remember that it\u2019s people who make the magic happen. It\u2019s people who, to quote D\u00f6hler\u2019s tagline, \u201cbring ideas to life.\u201d And it\u2019s people who create customers and, ultimately, business value. As an aside, it\u2019s also people who create value on a national level, as reflected in intellectual property law and recent trade wars over, ostensibly, intellectual property.<\/p>\n<p>As analytical software and service provider SAS\u2019 former president Jim Goodnight observed, \u201c95% of my assets drive out of the gate every evening. It\u2019s my job to maintain a work environment that keeps those people coming back every morning.\u201d<a class=\"footnote\" title=\"&quot;Jim Goodnight, Co-founder &amp; Chief Executive Officer.&quot; SAS. Accessed July 15, 2019.\" id=\"return-footnote-147-1\" href=\"#footnote-147-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a> And it\u2019s a recruiters job to identify those assets\u2014those individuals\u2014that can drive value creation and get them to show up: to apply, to interview and, ultimately, to accept an offer. It\u2019s always been a challenging prospect, but current economic and demographic trends make it even more so today.<\/p>\n<p>Let\u2019s consider our operating environment:<\/p>\n<ul>\n<li style=\"font-weight: 400;\">Unemployment is at record lows\u2014the U.S. unemployment rate for May 2019 was 3.6%, unchanged from April and the lowest rate since 1969 in 49 years<a class=\"footnote\" title=\"&quot;United States Unemployment Rate.&quot; Trading Economics. 2019. Accessed July 15, 2019.\" id=\"return-footnote-147-2\" href=\"#footnote-147-2\" aria-label=\"Footnote 2\"><sup class=\"footnote\">[2]<\/sup><\/a><\/li>\n<li style=\"font-weight: 400;\">Slower population growth and lower labor force participation is projected to limit the supply of labor in the U.S.<a class=\"footnote\" title=\"Holzer, Harry J. &quot;The U.S. Labor Market in 2050: Supply, Demand and Policies to Improve Outcomes.&quot; Brookings. May 31, 2019. Accessed July 15, 2019.\" id=\"return-footnote-147-3\" href=\"#footnote-147-3\" aria-label=\"Footnote 3\"><sup class=\"footnote\">[3]<\/sup><\/a><\/li>\n<li style=\"font-weight: 400;\">The U.S. economy is experiencing a historical term of expansion\u2014the economy has grown for 121 months, the longest (although not the most robust) expansion cycle since 1854<a class=\"footnote\" title=\"Li, Yun. &quot;This Is Now the Longest US Economic Expansion in History.&quot; CNBC. July 02, 2019. Accessed July 15, 2019.\" id=\"return-footnote-147-4\" href=\"#footnote-147-4\" aria-label=\"Footnote 4\"><sup class=\"footnote\">[4]<\/sup><\/a><\/li>\n<li style=\"font-weight: 400;\">Employee confidence and expectations of both employers and the workplace has increased significantly, reflecting both economic and employment trends<\/li>\n<li style=\"font-weight: 400;\">Younger Americans tend to prioritize the work experience\u2014enjoyment, making a difference\u2014and are more inclined to entrepreneurship or working in the gig economy<a class=\"footnote\" title=\"White, Gillian B. &quot;Career Goals For Younger Americans Aren't the Same as Their Parents.&quot; The Atlantic. June 12, 2015. Accessed July 15, 2019.\" id=\"return-footnote-147-5\" href=\"#footnote-147-5\" aria-label=\"Footnote 5\"><sup class=\"footnote\">[5]<\/sup><\/a><\/li>\n<li style=\"font-weight: 400;\">The labor force is becoming more racially and ethnically diverse, with much of the change driven by immigration<a class=\"footnote\" title=\"Cohn, D\u2019Vera, and Andrea Caumont. &quot;10 Demographic Trends That Are Shaping the U.S. and the World.&quot; Pew Research Center. March 31, 2016. Accessed July 15, 2019.\" id=\"return-footnote-147-6\" href=\"#footnote-147-6\" aria-label=\"Footnote 6\"><sup class=\"footnote\">[6]<\/sup><\/a><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-184\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4056\/2019\/07\/15165957\/robot-2791671_1920.jpg\" alt=\"Photograph of a robotic arm used in automated factory work.\" width=\"400\" height=\"267\" \/>Although the next phase in the industrial revolution\u2014referred to as Industry 4.0 or the Industrial Internet of Things (IIoT)<a class=\"footnote\" title=\"&quot;What Is Industry 4.0?: The Industrial Internet of Things.&quot; Epicor. Accessed July 15, 2019.\" id=\"return-footnote-147-7\" href=\"#footnote-147-7\" aria-label=\"Footnote 7\"><sup class=\"footnote\">[7]<\/sup><\/a>\u2014may offset some of the impacts of labor shortages in the manufacturing and services sectors, it is expected to exacerbate the shortage of and competition for higher-skilled talent that is already scarce. For perspective, economic consultancy Oxford Economics projects that by 2030, robots will replace up to 20 million manufacturing jobs globally. However, the firm also noted that increased automation is expected to yield productivity benefits that will increase growth and that, at a global level, the number of jobs created will match the number of jobs eliminated.<a class=\"footnote\" title=\"&quot;Robots to Replace up to 20 Million Factory Jobs' by 2030.&quot; BBC News. June 26, 2019. Accessed July 15, 2019.\" id=\"return-footnote-147-8\" href=\"#footnote-147-8\" aria-label=\"Footnote 8\"><sup class=\"footnote\">[8]<\/sup><\/a> The net net: it\u2019s expected to be a seller\u2019s market for the foreseeable future, with the balance of power\u2014and power of choice\u2014tipped to workers who possess in-demand skills. As we will discuss further in <a href=\"..\/chapter\/why-it-matters-corporate-social-responsibility\/\" target=\"_blank\" rel=\"noopener\">Module 15: Corporate Social Responsibility<\/a>, the health of the economy has also given workers greater confidence in pursuing their demands for changes in workplace policies and practices.<\/p>\n<p>Given heightened employee expectations and increased competition for a smaller pool of workers, recruiters will need to demonstrate not only core human resource competencies but a sales and marketing sensibility. Specifically, human resources personnel will have to become adept at cultivating and communicating the organization\u2019s culture as well as an engaging employer brand. Greater labor pool diversity\u2014in particular, if organizations are trying to increase minority representation\u2014will also require recruiters to be aware of unconscious bias and the potential for discrimination and proactive in implementing changes to address adverse impacts. In this section, we\u2019ll discuss the recruiting and selection process broadly, including the importance of employer branding, how to avoid discrimination and unconscious bias and the use of technology in the recruiting process.<\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-147\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Why It Matters: Recruitment and Selection. <strong>Authored by<\/strong>: Nina Burokas. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Untitled. <strong>Authored by<\/strong>: rawpixel. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/pxhere.com\/en\/photo\/1449815\">https:\/\/pxhere.com\/en\/photo\/1449815<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/about\/cc0\">CC0: No Rights Reserved<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Specific attribution<\/div><ul class=\"citation-list\"><li>Robot Arm Technology. <strong>Authored by<\/strong>: Michal Jarmoluk. <strong>Provided by<\/strong>: Pixabay. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/pixabay.com\/photos\/robot-arm-technology-robot-arm-2791671\/\">https:\/\/pixabay.com\/photos\/robot-arm-technology-robot-arm-2791671\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/about\/cc0\">CC0: No Rights Reserved<\/a><\/em>. <strong>License Terms<\/strong>: Pixabay License<\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-147-1\">\"<a href=\"https:\/\/www.sas.com\/en_us\/company-information\/leadership\/jim-goodnight.html\" target=\"_blank\" rel=\"noopener\">Jim Goodnight, Co-founder &amp; Chief Executive Officer<\/a>.\" SAS. Accessed July 15, 2019. <a href=\"#return-footnote-147-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><li id=\"footnote-147-2\">\"<a href=\"https:\/\/www.sas.com\/en_us\/company-information\/leadership\/jim-goodnight.html\" target=\"_blank\" rel=\"noopener\">United States Unemployment Rate<\/a>.\" Trading Economics. 2019. Accessed July 15, 2019. <a href=\"#return-footnote-147-2\" class=\"return-footnote\" aria-label=\"Return to footnote 2\">&crarr;<\/a><\/li><li id=\"footnote-147-3\">Holzer, Harry J. \"<a href=\"https:\/\/www.brookings.edu\/research\/the-u-s-labor-market-in-2050-supply-demand-and-policies-to-improve-outcomes\/\" target=\"_blank\" rel=\"noopener\">The U.S. Labor Market in 2050: Supply, Demand and Policies to Improve Outcomes<\/a>.\" Brookings. May 31, 2019. Accessed July 15, 2019. <a href=\"#return-footnote-147-3\" class=\"return-footnote\" aria-label=\"Return to footnote 3\">&crarr;<\/a><\/li><li id=\"footnote-147-4\">Li, Yun. \"<a href=\"https:\/\/www.cnbc.com\/2019\/07\/02\/this-is-now-the-longest-us-economic-expansion-in-history.html\" target=\"_blank\" rel=\"noopener\">This Is Now the Longest US Economic Expansion in History.<\/a>\" CNBC. July 02, 2019. Accessed July 15, 2019. <a href=\"#return-footnote-147-4\" class=\"return-footnote\" aria-label=\"Return to footnote 4\">&crarr;<\/a><\/li><li id=\"footnote-147-5\">White, Gillian B. \"<a href=\"https:\/\/www.theatlantic.com\/business\/archive\/2015\/06\/millennials-job-search-career-boomers\/395663\/\" target=\"_blank\" rel=\"noopener\">Career Goals For Younger Americans Aren't the Same as Their Parents<\/a>.\" The Atlantic. June 12, 2015. Accessed July 15, 2019. <a href=\"#return-footnote-147-5\" class=\"return-footnote\" aria-label=\"Return to footnote 5\">&crarr;<\/a><\/li><li id=\"footnote-147-6\">Cohn, D\u2019Vera, and Andrea Caumont. \"<a href=\"https:\/\/www.pewresearch.org\/fact-tank\/2016\/03\/31\/10-demographic-trends-that-are-shaping-the-u-s-and-the-world\/\" target=\"_blank\" rel=\"noopener\">10 Demographic Trends That Are Shaping the U.S. and the World.<\/a>\" Pew Research Center. March 31, 2016. Accessed July 15, 2019. <a href=\"#return-footnote-147-6\" class=\"return-footnote\" aria-label=\"Return to footnote 6\">&crarr;<\/a><\/li><li id=\"footnote-147-7\">\"<a href=\"https:\/\/www.epicor.com\/en-us\/resource-center\/articles\/what-is-industry-4-0\/\" target=\"_blank\" rel=\"noopener\">What Is Industry 4.0?: The Industrial Internet of Things<\/a>.\" Epicor. Accessed July 15, 2019. <a href=\"#return-footnote-147-7\" class=\"return-footnote\" aria-label=\"Return to footnote 7\">&crarr;<\/a><\/li><li id=\"footnote-147-8\">\"<a href=\"https:\/\/www.bbc.com\/news\/business-48760799\" target=\"_blank\" rel=\"noopener\">Robots to Replace up to 20 Million Factory Jobs' by 2030<\/a>.\" BBC News. June 26, 2019. Accessed July 15, 2019.  <a href=\"#return-footnote-147-8\" class=\"return-footnote\" aria-label=\"Return to footnote 8\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":17,"menu_order":1,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Why It Matters: Recruitment and Selection\",\"author\":\"Nina Burokas\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Untitled\",\"author\":\"rawpixel\",\"organization\":\"\",\"url\":\"https:\/\/pxhere.com\/en\/photo\/1449815\",\"project\":\"\",\"license\":\"cc0\",\"license_terms\":\"\"},{\"type\":\"cc-attribution\",\"description\":\"Robot Arm Technology\",\"author\":\"Michal Jarmoluk\",\"organization\":\"Pixabay\",\"url\":\"https:\/\/pixabay.com\/photos\/robot-arm-technology-robot-arm-2791671\/\",\"project\":\"\",\"license\":\"cc0\",\"license_terms\":\"Pixabay License\"}]","CANDELA_OUTCOMES_GUID":"ade7da18-d32d-4749-9c96-ff4ef2388f46","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-147","chapter","type-chapter","status-publish","hentry"],"part":145,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters\/147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/users\/17"}],"version-history":[{"count":10,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters\/147\/revisions"}],"predecessor-version":[{"id":3339,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters\/147\/revisions\/3339"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/parts\/145"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters\/147\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/media?parent=147"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapter-type?post=147"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/contributor?post=147"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/license?post=147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}