{"id":207,"date":"2019-07-15T19:15:28","date_gmt":"2019-07-15T19:15:28","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/?post_type=chapter&#038;p=207"},"modified":"2024-04-25T01:30:26","modified_gmt":"2024-04-25T01:30:26","slug":"employee-development","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/chapter\/employee-development\/","title":{"raw":"Employee Development","rendered":"Employee Development"},"content":{"raw":"<div class=\"textbox learning-objectives\">\r\n<h3>Learning Outcomes<\/h3>\r\n<ul>\r\n \t<li>Differentiate between employee training and employee development<\/li>\r\n \t<li>Evaluate various employee development methods<\/li>\r\n<\/ul>\r\n<\/div>\r\nAs described in <em>Foundations of Human Resource Management<\/em>, \u201cemployee training is a learning experience that teaches new skills, knowledge, attitudes and behaviors necessary for successful job completion.\u201d[footnote]DeCenzo, David A., Susan L. Verhulst, and Stephen P. Robbins. <em>Fundamentals of Human Resource Management<\/em>. 12th ed. Hoboken, NJ: Wiley, 2019.[\/footnote] That is, the objective of training is to develop or enhance the knowledge, skills and abilities (KSA) relative to an employee\u2019s current position. For example, a person may be trained on departmental processes or how to use task- or department-specific applications or equipment.\r\n\r\nIn contrast, employee development is learning that benefits the organization broadly. Development involves cultivation of core\u2014generally soft\u2014skills such as critical thinking, communication and leadership. For perspective, compensation research site Payscale\u2019s Compensation Best Practices Report (CBPR) survey indicated that the area HR professionals plan to invest in most heavily in 2019 is employee training and development. Specifically, 23% of respondents identified training and development as their largest investment, followed by recruiting and compensation changes\u2014a tie at 15%.[footnote]Zhao, Jingcong. \"<a href=\"https:\/\/www.payscale.com\/compensation-today\/2019\/01\/employee-training-development\" target=\"_blank\" rel=\"noopener\">Employee Training and Development is the Biggest HR Focus Area in 2019<\/a>.\" January 7, 2019. Accessed July 18, 2019.[\/footnote]\r\n<div class=\"textbox tryit\">\r\n<h3>Practice Question<\/h3>\r\nhttps:\/\/assess.lumenlearning.com\/practice\/a34b2e37-9a57-4c22-80a7-078b25a4374e\r\n\r\n<\/div>\r\n<h2>Employee Development Methods<\/h2>\r\n<img class=\"alignright wp-image-1444\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4056\/2019\/07\/13210121\/22543241611_e61631fe40_k-1-1024x683.jpg\" alt=\"Two women sitting at a table. There is a single laptop on the table. One woman is using the laptop while the other watches.\" width=\"400\" height=\"267\" \/>A majority of the training methods mentioned earlier in this module are also applicable to employee development. For example, case studies\u2014used extensively in management and legal training\u2014are a highly effective means of teaching critical thinking and problem-solving skills. To quote Texas Women\u2019s University professor Dr. Laura Trukillo-Jenks, \u201cOne of the best practices in teaching and learning is the use of a three-part case study, or a scenario-based story, to help students deepen their understanding of a concept. The three parts of a case study are a scenario-based story that focuses on a specific, hypothetical problem, supporting literature that aligns with the main themes of the story, and guiding questions that help the learner gain the most from understanding the concepts and objectives of the case study by applying critical and higher order thinking skills.\u201d[footnote]Trujillo-Jenks, Laura. \"<a href=\"https:\/\/www.facultyfocus.com\/articles\/effective-teaching-strategies\/guiding-students-think-critically-using-case-studies\/\" target=\"_blank\" rel=\"noopener\">Guiding Students to Think Critically Using Case Studies<\/a>.\" Faculty Focus. February 21, 2014. Accessed July 18, 2019.[\/footnote] Role-playing, also mentioned previously, is common in crisis management, emergency response and the military.[footnote]Buelow, John. \"<a href=\"https:\/\/trainingmag.com\/3-benefits-making-role-play-part-training\/\" target=\"_blank\" rel=\"noopener\">3 Benefits of Making Role-play Part of Training<\/a>.\" Training Magazine. February 6, 2014. Accessed July 18, 2019.[\/footnote] Both case studies and role play can also be used to explore complex issues such as ethics and unconscious bias since they provide a safe environment to work through scenarios and build confidence and effective decision-making skills.\r\n\r\nAdditional employee development methods include the following:\r\n<ul>\r\n \t<li style=\"font-weight: 400;\">Committee or special project assignments\u2014Committee or special project assignments promote development of analytical and communication skills and organizational\/industry knowledge and provide exposure or opportunities to work with senior leaders<\/li>\r\n \t<li style=\"font-weight: 400;\">Classes, conferences and seminars\/webinars\u2014Participation in (as an attendee, panelist or presenter) structured learning\u2014in person or online\u2014can build knowledge\/expertise, communication and critical thinking skills, industry or functional knowledge and relevant professional networks<\/li>\r\n<\/ul>\r\n<div class=\"textbox tryit\">\r\n<h3>Practice Question<\/h3>\r\nhttps:\/\/assess.lumenlearning.com\/practice\/def95561-0637-4dbd-bd38-d7b2bf74dc2e\r\n<\/div>","rendered":"<div class=\"textbox learning-objectives\">\n<h3>Learning Outcomes<\/h3>\n<ul>\n<li>Differentiate between employee training and employee development<\/li>\n<li>Evaluate various employee development methods<\/li>\n<\/ul>\n<\/div>\n<p>As described in <em>Foundations of Human Resource Management<\/em>, \u201cemployee training is a learning experience that teaches new skills, knowledge, attitudes and behaviors necessary for successful job completion.\u201d<a class=\"footnote\" title=\"DeCenzo, David A., Susan L. Verhulst, and Stephen P. Robbins. Fundamentals of Human Resource Management. 12th ed. Hoboken, NJ: Wiley, 2019.\" id=\"return-footnote-207-1\" href=\"#footnote-207-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a> That is, the objective of training is to develop or enhance the knowledge, skills and abilities (KSA) relative to an employee\u2019s current position. For example, a person may be trained on departmental processes or how to use task- or department-specific applications or equipment.<\/p>\n<p>In contrast, employee development is learning that benefits the organization broadly. Development involves cultivation of core\u2014generally soft\u2014skills such as critical thinking, communication and leadership. For perspective, compensation research site Payscale\u2019s Compensation Best Practices Report (CBPR) survey indicated that the area HR professionals plan to invest in most heavily in 2019 is employee training and development. Specifically, 23% of respondents identified training and development as their largest investment, followed by recruiting and compensation changes\u2014a tie at 15%.<a class=\"footnote\" title=\"Zhao, Jingcong. &quot;Employee Training and Development is the Biggest HR Focus Area in 2019.&quot; January 7, 2019. Accessed July 18, 2019.\" id=\"return-footnote-207-2\" href=\"#footnote-207-2\" aria-label=\"Footnote 2\"><sup class=\"footnote\">[2]<\/sup><\/a><\/p>\n<div class=\"textbox tryit\">\n<h3>Practice Question<\/h3>\n<p>\t<iframe id=\"assessment_practice_a34b2e37-9a57-4c22-80a7-078b25a4374e\" class=\"resizable\" src=\"https:\/\/assess.lumenlearning.com\/practice\/a34b2e37-9a57-4c22-80a7-078b25a4374e?iframe_resize_id=assessment_practice_id_a34b2e37-9a57-4c22-80a7-078b25a4374e\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:300px;\"><br \/>\n\t<\/iframe><\/p>\n<\/div>\n<h2>Employee Development Methods<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-1444\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4056\/2019\/07\/13210121\/22543241611_e61631fe40_k-1-1024x683.jpg\" alt=\"Two women sitting at a table. There is a single laptop on the table. One woman is using the laptop while the other watches.\" width=\"400\" height=\"267\" \/>A majority of the training methods mentioned earlier in this module are also applicable to employee development. For example, case studies\u2014used extensively in management and legal training\u2014are a highly effective means of teaching critical thinking and problem-solving skills. To quote Texas Women\u2019s University professor Dr. Laura Trukillo-Jenks, \u201cOne of the best practices in teaching and learning is the use of a three-part case study, or a scenario-based story, to help students deepen their understanding of a concept. The three parts of a case study are a scenario-based story that focuses on a specific, hypothetical problem, supporting literature that aligns with the main themes of the story, and guiding questions that help the learner gain the most from understanding the concepts and objectives of the case study by applying critical and higher order thinking skills.\u201d<a class=\"footnote\" title=\"Trujillo-Jenks, Laura. &quot;Guiding Students to Think Critically Using Case Studies.&quot; Faculty Focus. February 21, 2014. Accessed July 18, 2019.\" id=\"return-footnote-207-3\" href=\"#footnote-207-3\" aria-label=\"Footnote 3\"><sup class=\"footnote\">[3]<\/sup><\/a> Role-playing, also mentioned previously, is common in crisis management, emergency response and the military.<a class=\"footnote\" title=\"Buelow, John. &quot;3 Benefits of Making Role-play Part of Training.&quot; Training Magazine. February 6, 2014. Accessed July 18, 2019.\" id=\"return-footnote-207-4\" href=\"#footnote-207-4\" aria-label=\"Footnote 4\"><sup class=\"footnote\">[4]<\/sup><\/a> Both case studies and role play can also be used to explore complex issues such as ethics and unconscious bias since they provide a safe environment to work through scenarios and build confidence and effective decision-making skills.<\/p>\n<p>Additional employee development methods include the following:<\/p>\n<ul>\n<li style=\"font-weight: 400;\">Committee or special project assignments\u2014Committee or special project assignments promote development of analytical and communication skills and organizational\/industry knowledge and provide exposure or opportunities to work with senior leaders<\/li>\n<li style=\"font-weight: 400;\">Classes, conferences and seminars\/webinars\u2014Participation in (as an attendee, panelist or presenter) structured learning\u2014in person or online\u2014can build knowledge\/expertise, communication and critical thinking skills, industry or functional knowledge and relevant professional networks<\/li>\n<\/ul>\n<div class=\"textbox tryit\">\n<h3>Practice Question<\/h3>\n<p>\t<iframe id=\"assessment_practice_def95561-0637-4dbd-bd38-d7b2bf74dc2e\" class=\"resizable\" src=\"https:\/\/assess.lumenlearning.com\/practice\/def95561-0637-4dbd-bd38-d7b2bf74dc2e?iframe_resize_id=assessment_practice_id_def95561-0637-4dbd-bd38-d7b2bf74dc2e\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:300px;\"><br \/>\n\t<\/iframe>\n<\/div>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-207\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Employee Development. <strong>Authored by<\/strong>: Nina Burokas. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Women In Tech - 79. <strong>Authored by<\/strong>: WOCinTech Chat. <strong>Provided by<\/strong>: Flickr. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/flic.kr\/p\/Am51kv\">https:\/\/flic.kr\/p\/Am51kv<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-207-1\">DeCenzo, David A., Susan L. Verhulst, and Stephen P. Robbins. <em>Fundamentals of Human Resource Management<\/em>. 12th ed. Hoboken, NJ: Wiley, 2019. <a href=\"#return-footnote-207-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><li id=\"footnote-207-2\">Zhao, Jingcong. \"<a href=\"https:\/\/www.payscale.com\/compensation-today\/2019\/01\/employee-training-development\" target=\"_blank\" rel=\"noopener\">Employee Training and Development is the Biggest HR Focus Area in 2019<\/a>.\" January 7, 2019. Accessed July 18, 2019. <a href=\"#return-footnote-207-2\" class=\"return-footnote\" aria-label=\"Return to footnote 2\">&crarr;<\/a><\/li><li id=\"footnote-207-3\">Trujillo-Jenks, Laura. \"<a href=\"https:\/\/www.facultyfocus.com\/articles\/effective-teaching-strategies\/guiding-students-think-critically-using-case-studies\/\" target=\"_blank\" rel=\"noopener\">Guiding Students to Think Critically Using Case Studies<\/a>.\" Faculty Focus. February 21, 2014. Accessed July 18, 2019. <a href=\"#return-footnote-207-3\" class=\"return-footnote\" aria-label=\"Return to footnote 3\">&crarr;<\/a><\/li><li id=\"footnote-207-4\">Buelow, John. \"<a href=\"https:\/\/trainingmag.com\/3-benefits-making-role-play-part-training\/\" target=\"_blank\" rel=\"noopener\">3 Benefits of Making Role-play Part of Training<\/a>.\" Training Magazine. February 6, 2014. Accessed July 18, 2019. <a href=\"#return-footnote-207-4\" class=\"return-footnote\" aria-label=\"Return to footnote 4\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":17,"menu_order":11,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Employee Development\",\"author\":\"Nina Burokas\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Women In Tech - 79\",\"author\":\"WOCinTech Chat\",\"organization\":\"Flickr\",\"url\":\"https:\/\/flic.kr\/p\/Am51kv\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"e0593d67-4b5d-4b18-a54e-dd515c08a710, 74597b14-ae7e-4d54-affc-5525b94a4f6b, 43210569-f7f9-4584-b374-d899f21b2f69","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-207","chapter","type-chapter","status-publish","hentry"],"part":194,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters\/207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/users\/17"}],"version-history":[{"count":14,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters\/207\/revisions"}],"predecessor-version":[{"id":3358,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters\/207\/revisions\/3358"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/parts\/194"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters\/207\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/media?parent=207"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapter-type?post=207"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/contributor?post=207"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/license?post=207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}