{"id":418,"date":"2019-07-26T18:44:28","date_gmt":"2019-07-26T18:44:28","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/?post_type=chapter&#038;p=418"},"modified":"2026-02-24T18:05:40","modified_gmt":"2026-02-24T18:05:40","slug":"training-and-development","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/chapter\/training-and-development\/","title":{"raw":"Training and Development","rendered":"Training and Development"},"content":{"raw":"<div class=\"textbox learning-objectives\">\r\n<h3>Learning Outcomes<\/h3>\r\n<ul>\r\n \t<li>Identify human resource management training options<\/li>\r\n \t<li>Identify human resource management development options<\/li>\r\n<\/ul>\r\n<\/div>\r\n<h2>Training Options<\/h2>\r\nAs the Bureau of Labor Statistics site notes, most human resource positions require a bachelor\u2019s degree. Each listing has a \u201cHow to Become a\u2026\u201d section that specifies typical education and related work experience. For example, BLS states that human resource manager candidates need a bachelor\u2019s degree and several years of related work experience at a minimum, with some jobs requiring a master\u2019s degree. Relevant degrees include human resources as well as finance, business management, education, or information technology. At a master\u2019s level, relevant degrees include human resources and business administration (MBA). Relevant courses for human resource roles in general include business communications, finance, human resources management and management. If available, courses in compensation analysis and benefits administration are also of value.\r\n\r\n<img class=\"alignright wp-image-570\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4056\/2019\/07\/30184524\/mikael-kristenson-3aVlWP-7bg8-unsplash-300x200.jpg\" alt=\"A view from above of people sitting in auditorium seating and listening to a presentation or lecture.\" width=\"400\" height=\"267\" \/>Training for human resource management might include experience in a human resources role\u2014for example, as a human resources specialist. Management positions typically require a knowledge of federal, state and local employment laws, experience administering human resources plans and programs and familiarity with human resources software. In addition to formal education, all human resources roles require strong interpersonal skills. Management roles include additional skills, including (depending on the role), business management, communication, critical thinking, decision-making, leadership and organization.\r\n\r\nFor additional HR-related training options, refer to HumanresourcesMBA.net\u2019s (and similar) rankings of Human Resource and Organizational Development courses and degree programs at the bottom of their list of the <a href=\"https:\/\/www.humanresourcesmba.net\/best-hr-organizations-associations\/\" target=\"_blank\" rel=\"noopener\">15 Best HR Organizations and Associations<\/a>.[footnote]\"<a href=\"https:\/\/www.humanresourcesmba.net\/best-hr-organizations-associations\/\" target=\"_blank\" rel=\"noopener\">15 Best Organizations and Associations for Human Resource Professionals.<\/a>\" Human Resources MBA. Accessed July 29, 2019.[\/footnote]\r\n<div class=\"textbox tryit\">\r\n<h3>Practice Question<\/h3>\r\nhttps:\/\/assess.lumenlearning.com\/practice\/6516f7f0-8247-47ab-9c90-a1a29a03d501\r\n\r\n<\/div>\r\n<h2>Development Options<\/h2>\r\nEngaging in ongoing learning and development is an expectation in every profession, and human resources is no exception. One of the ways to do this is to pursue (and maintain) a professional certification such as the Society of Human Resource Management\u2019s Certified Professional (SHRM-CP) or a specific field of practice credential such as SHRM\u2019s Talent Acquisition or People Analytics Specialty Credential. Professional credentials prove expertise, add to one\u2019s professional credibility and demonstrate commitment. It\u2019s common to see credentials listed as required or desired qualifications on job postings and they are also a differentiator that may be factored in to promotion decisions.\r\n\r\nThe following is a short list of formal human resource development options:\r\n<ul>\r\n \t<li><a href=\"https:\/\/www.shrm.org\" target=\"_blank\" rel=\"noopener\">Society for Human Resource Management (SHRM)<\/a>. The largest HR organization in the world, SHRM positions itself as \u201cthe foremost expert, convener and thought leader on issues impacting today\u2019s evolving workplaces.\u201d SHRM produces industry research and publications, offers certification and organizes conferences. SHRM also has a HR People + Strategy group for HR executives with at least 10 years of experience. An affiliate, the Council for Global Immigration, is for HR professionals specializing in employment-based immigration.<\/li>\r\n \t<li><a style=\"font-size: 1rem; text-align: initial;\" href=\"https:\/\/www.worldatwork.org\" target=\"_blank\" rel=\"noopener\">WorldatWork<\/a><span style=\"font-size: 1rem; text-align: initial;\">. WorldatWork is professional association for HR professionals that deal with compensation broadly including compensation, executive compensation, sales compensation, benefits, and work life issues. WorldatWork offers certification programs in each of these areas\u2014for example, Certified Compensation Professional (CCP), Certified Sales Compensation Professional (CSCP), and Certified Benefits Professional (CBP). WorldatWork also produces industry research and publications, offers training certification, and organizes conferences.<\/span><\/li>\r\n \t<li><a href=\"https:\/\/www.hrci.org\/\" target=\"_blank\" rel=\"noopener\">HR Certification Institute<\/a>. HRCI offers certification options for those who are just starting their HR career and HR experts, with eight credentials reflecting different levels of career advancement and geographic areas of expertise. For example, the Professional in Human Resources certificate is available in California and International options (PHRca and PHRi). To cement the case for certification, HRCI cites a report by the Human Resources Research Organization (HumRRO) that found that \u201ccertified HR professionals, specifically those who have earned either the PHR or SPHR, are more likely than non-certified professionals to:\r\n<ul>\r\n \t<li>Get hired and be employed full-time, be well compensated, and be happier with their career.<\/li>\r\n \t<li>Perform better on the job, show greater potential for future positions, perform better on strategic HR efforts, and offer greater HR expertise.<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<img class=\"alignright wp-image-571\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4056\/2019\/07\/30185415\/boy-1986107_960_720-300x200.jpg\" alt=\"Three people sitting on a couch together. One person is using an electronic tablet device and on person is using a laptop.\" width=\"400\" height=\"267\" \/>\r\n\r\nFor those interested in the business case for certification and\/or evaluating certification options, the study is worth reading in full: <a href=\"https:\/\/www.hrci.org\/docs\/default-source\/press-releases\/hrcivocstudy.pdf?sfvrsn=2&amp;utm_medium=email&amp;utm_source=Act-On+Software&amp;utm_content=email&amp;utm_campaign=TEST-Put%20your%20HR%20career%20in%20the%20fast%20lane%20with%20HRCI&amp;utm_term=independent%202015%20report&amp;cm_mmc=Act-On%20Software-_-email-_-TEST-Put%20your%20HR%20career%20in%20the%20fast%20lane%20with%20HRCI-_-independent%202015%20report\" target=\"_blank\" rel=\"noopener\">HumPRRO Value of Certification Study Findings Press Release<\/a>.[footnote]\"<a href=\"https:\/\/www.hrci.org\/docs\/default-source\/press-releases\/hrcivocstudy.pdf\" target=\"_blank\" rel=\"noopener\">Large-Scale Study Demonstrates Value of HRCI Certification to HR Professionals and Employers.<\/a>\" HR Certification Institute.\u00a0Accessed July 29, 2019.[\/footnote]\r\n\r\nIn addition to participating in association meetings and conferences and attending classes, webinars and other structured training, you can set up Google Alerts on topics of interest, join LinkedIn groups, and read\/subscribe to\/follow relevant blogs, podcasts and social media feeds. For an overview of how to find relevant thought leaders, read \u201c<a href=\"https:\/\/www.leapsome.com\/blog\/hr-influencers\" target=\"_blank\" rel=\"noopener\">26 People Ops &amp; HR influencers to follow in 2026.<\/a>\u201c\r\n<div class=\"textbox tryit\">\r\n<h3>Practice Question<\/h3>\r\nhttps:\/\/assess.lumenlearning.com\/practice\/dc8cf337-6b7b-4d29-9e03-eaaa81880796\r\n\r\n<\/div>","rendered":"<div class=\"textbox learning-objectives\">\n<h3>Learning Outcomes<\/h3>\n<ul>\n<li>Identify human resource management training options<\/li>\n<li>Identify human resource management development options<\/li>\n<\/ul>\n<\/div>\n<h2>Training Options<\/h2>\n<p>As the Bureau of Labor Statistics site notes, most human resource positions require a bachelor\u2019s degree. Each listing has a \u201cHow to Become a\u2026\u201d section that specifies typical education and related work experience. For example, BLS states that human resource manager candidates need a bachelor\u2019s degree and several years of related work experience at a minimum, with some jobs requiring a master\u2019s degree. Relevant degrees include human resources as well as finance, business management, education, or information technology. At a master\u2019s level, relevant degrees include human resources and business administration (MBA). Relevant courses for human resource roles in general include business communications, finance, human resources management and management. If available, courses in compensation analysis and benefits administration are also of value.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-570\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4056\/2019\/07\/30184524\/mikael-kristenson-3aVlWP-7bg8-unsplash-300x200.jpg\" alt=\"A view from above of people sitting in auditorium seating and listening to a presentation or lecture.\" width=\"400\" height=\"267\" \/>Training for human resource management might include experience in a human resources role\u2014for example, as a human resources specialist. Management positions typically require a knowledge of federal, state and local employment laws, experience administering human resources plans and programs and familiarity with human resources software. In addition to formal education, all human resources roles require strong interpersonal skills. Management roles include additional skills, including (depending on the role), business management, communication, critical thinking, decision-making, leadership and organization.<\/p>\n<p>For additional HR-related training options, refer to HumanresourcesMBA.net\u2019s (and similar) rankings of Human Resource and Organizational Development courses and degree programs at the bottom of their list of the <a href=\"https:\/\/www.humanresourcesmba.net\/best-hr-organizations-associations\/\" target=\"_blank\" rel=\"noopener\">15 Best HR Organizations and Associations<\/a>.<a class=\"footnote\" title=\"&quot;15 Best Organizations and Associations for Human Resource Professionals.&quot; Human Resources MBA. Accessed July 29, 2019.\" id=\"return-footnote-418-1\" href=\"#footnote-418-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a><\/p>\n<div class=\"textbox tryit\">\n<h3>Practice Question<\/h3>\n<p>\t<iframe id=\"assessment_practice_6516f7f0-8247-47ab-9c90-a1a29a03d501\" class=\"resizable\" src=\"https:\/\/assess.lumenlearning.com\/practice\/6516f7f0-8247-47ab-9c90-a1a29a03d501?iframe_resize_id=assessment_practice_id_6516f7f0-8247-47ab-9c90-a1a29a03d501\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:300px;\"><br \/>\n\t<\/iframe><\/p>\n<\/div>\n<h2>Development Options<\/h2>\n<p>Engaging in ongoing learning and development is an expectation in every profession, and human resources is no exception. One of the ways to do this is to pursue (and maintain) a professional certification such as the Society of Human Resource Management\u2019s Certified Professional (SHRM-CP) or a specific field of practice credential such as SHRM\u2019s Talent Acquisition or People Analytics Specialty Credential. Professional credentials prove expertise, add to one\u2019s professional credibility and demonstrate commitment. It\u2019s common to see credentials listed as required or desired qualifications on job postings and they are also a differentiator that may be factored in to promotion decisions.<\/p>\n<p>The following is a short list of formal human resource development options:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.shrm.org\" target=\"_blank\" rel=\"noopener\">Society for Human Resource Management (SHRM)<\/a>. The largest HR organization in the world, SHRM positions itself as \u201cthe foremost expert, convener and thought leader on issues impacting today\u2019s evolving workplaces.\u201d SHRM produces industry research and publications, offers certification and organizes conferences. SHRM also has a HR People + Strategy group for HR executives with at least 10 years of experience. An affiliate, the Council for Global Immigration, is for HR professionals specializing in employment-based immigration.<\/li>\n<li><a style=\"font-size: 1rem; text-align: initial;\" href=\"https:\/\/www.worldatwork.org\" target=\"_blank\" rel=\"noopener\">WorldatWork<\/a><span style=\"font-size: 1rem; text-align: initial;\">. WorldatWork is professional association for HR professionals that deal with compensation broadly including compensation, executive compensation, sales compensation, benefits, and work life issues. WorldatWork offers certification programs in each of these areas\u2014for example, Certified Compensation Professional (CCP), Certified Sales Compensation Professional (CSCP), and Certified Benefits Professional (CBP). WorldatWork also produces industry research and publications, offers training certification, and organizes conferences.<\/span><\/li>\n<li><a href=\"https:\/\/www.hrci.org\/\" target=\"_blank\" rel=\"noopener\">HR Certification Institute<\/a>. HRCI offers certification options for those who are just starting their HR career and HR experts, with eight credentials reflecting different levels of career advancement and geographic areas of expertise. For example, the Professional in Human Resources certificate is available in California and International options (PHRca and PHRi). To cement the case for certification, HRCI cites a report by the Human Resources Research Organization (HumRRO) that found that \u201ccertified HR professionals, specifically those who have earned either the PHR or SPHR, are more likely than non-certified professionals to:\n<ul>\n<li>Get hired and be employed full-time, be well compensated, and be happier with their career.<\/li>\n<li>Perform better on the job, show greater potential for future positions, perform better on strategic HR efforts, and offer greater HR expertise.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-571\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4056\/2019\/07\/30185415\/boy-1986107_960_720-300x200.jpg\" alt=\"Three people sitting on a couch together. One person is using an electronic tablet device and on person is using a laptop.\" width=\"400\" height=\"267\" \/><\/p>\n<p>For those interested in the business case for certification and\/or evaluating certification options, the study is worth reading in full: <a href=\"https:\/\/www.hrci.org\/docs\/default-source\/press-releases\/hrcivocstudy.pdf?sfvrsn=2&amp;utm_medium=email&amp;utm_source=Act-On+Software&amp;utm_content=email&amp;utm_campaign=TEST-Put%20your%20HR%20career%20in%20the%20fast%20lane%20with%20HRCI&amp;utm_term=independent%202015%20report&amp;cm_mmc=Act-On%20Software-_-email-_-TEST-Put%20your%20HR%20career%20in%20the%20fast%20lane%20with%20HRCI-_-independent%202015%20report\" target=\"_blank\" rel=\"noopener\">HumPRRO Value of Certification Study Findings Press Release<\/a>.<a class=\"footnote\" title=\"&quot;Large-Scale Study Demonstrates Value of HRCI Certification to HR Professionals and Employers.&quot; HR Certification Institute.\u00a0Accessed July 29, 2019.\" id=\"return-footnote-418-2\" href=\"#footnote-418-2\" aria-label=\"Footnote 2\"><sup class=\"footnote\">[2]<\/sup><\/a><\/p>\n<p>In addition to participating in association meetings and conferences and attending classes, webinars and other structured training, you can set up Google Alerts on topics of interest, join LinkedIn groups, and read\/subscribe to\/follow relevant blogs, podcasts and social media feeds. For an overview of how to find relevant thought leaders, read \u201c<a href=\"https:\/\/www.leapsome.com\/blog\/hr-influencers\" target=\"_blank\" rel=\"noopener\">26 People Ops &amp; HR influencers to follow in 2026.<\/a>\u201c<\/p>\n<div class=\"textbox tryit\">\n<h3>Practice Question<\/h3>\n<p>\t<iframe id=\"assessment_practice_dc8cf337-6b7b-4d29-9e03-eaaa81880796\" class=\"resizable\" src=\"https:\/\/assess.lumenlearning.com\/practice\/dc8cf337-6b7b-4d29-9e03-eaaa81880796?iframe_resize_id=assessment_practice_id_dc8cf337-6b7b-4d29-9e03-eaaa81880796\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:300px;\"><br \/>\n\t<\/iframe><\/p>\n<\/div>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-418\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Training and Development. <strong>Authored by<\/strong>: Nina Burokas. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Auditorium. <strong>Authored by<\/strong>: Mikael Kristenson. <strong>Provided by<\/strong>: Unsplash. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/unsplash.com\/photos\/3aVlWP-7bg8\">https:\/\/unsplash.com\/photos\/3aVlWP-7bg8<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/about\/cc0\">CC0: No Rights Reserved<\/a><\/em>. <strong>License Terms<\/strong>: Unsplash License<\/li><li>Untitled. <strong>Authored by<\/strong>: rawpixel. <strong>Provided by<\/strong>: Pixabay. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/pixabay.com\/photos\/boy-break-browsing-casual-computer-1986107\/\">https:\/\/pixabay.com\/photos\/boy-break-browsing-casual-computer-1986107\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/about\/cc0\">CC0: No Rights Reserved<\/a><\/em>. <strong>License Terms<\/strong>: Pixabay License<\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-418-1\">\"<a href=\"https:\/\/www.humanresourcesmba.net\/best-hr-organizations-associations\/\" target=\"_blank\" rel=\"noopener\">15 Best Organizations and Associations for Human Resource Professionals.<\/a>\" Human Resources MBA. Accessed July 29, 2019. <a href=\"#return-footnote-418-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><li id=\"footnote-418-2\">\"<a href=\"https:\/\/www.hrci.org\/docs\/default-source\/press-releases\/hrcivocstudy.pdf\" target=\"_blank\" rel=\"noopener\">Large-Scale Study Demonstrates Value of HRCI Certification to HR Professionals and Employers.<\/a>\" HR Certification Institute.\u00a0Accessed July 29, 2019. <a href=\"#return-footnote-418-2\" class=\"return-footnote\" aria-label=\"Return to footnote 2\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":17,"menu_order":8,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Training and Development\",\"author\":\"Nina Burokas\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Auditorium\",\"author\":\"Mikael Kristenson\",\"organization\":\"Unsplash\",\"url\":\"https:\/\/unsplash.com\/photos\/3aVlWP-7bg8\",\"project\":\"\",\"license\":\"cc0\",\"license_terms\":\"Unsplash License\"},{\"type\":\"cc\",\"description\":\"Untitled\",\"author\":\"rawpixel\",\"organization\":\"Pixabay\",\"url\":\"https:\/\/pixabay.com\/photos\/boy-break-browsing-casual-computer-1986107\/\",\"project\":\"\",\"license\":\"cc0\",\"license_terms\":\"Pixabay License\"}]","CANDELA_OUTCOMES_GUID":"bfea4343-1803-478a-af97-6c8e62f02a1b, d40544b4-3623-444c-bf11-1b3ca7e0a55a, 65878fb6-716c-4ed6-8188-5b87d1ff9467","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-418","chapter","type-chapter","status-publish","hentry"],"part":403,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters\/418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/users\/17"}],"version-history":[{"count":17,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters\/418\/revisions"}],"predecessor-version":[{"id":3458,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters\/418\/revisions\/3458"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/parts\/403"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapters\/418\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/media?parent=418"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/pressbooks\/v2\/chapter-type?post=418"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/contributor?post=418"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-humanresourcesmgmt\/wp-json\/wp\/v2\/license?post=418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}