{"id":14806,"date":"2022-04-11T03:01:47","date_gmt":"2022-04-11T03:01:47","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/?post_type=chapter&#038;p=14806"},"modified":"2022-04-11T03:01:47","modified_gmt":"2022-04-11T03:01:47","slug":"module-12-assignment-the-malcolm-baldridge-award","status":"web-only","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/chapter\/module-12-assignment-the-malcolm-baldridge-award\/","title":{"raw":"Module 12 Assignment: The Malcolm Baldridge Award","rendered":"Module 12 Assignment: The Malcolm Baldridge Award"},"content":{"raw":"<h2><strong>Preparation<\/strong><\/h2>\r\nThe Baldrige Program is the nation's public-private partnership dedicated to performance excellence. The Baldrige Program:\r\n<ul>\r\n \t<li>Raises awareness about the importance of performance excellence in driving the U.S. and global economy.<\/li>\r\n \t<li>Provides organizational assessment tools and criteria.<\/li>\r\n \t<li>Educates leaders in businesses, schools, health care organizations, and government and nonprofit agencies about the practices of best-in-class organizations.<\/li>\r\n \t<li>Recognizes national role models and honors them with the only Presidential Award for performance excellence.[footnote]How Baldrige Works. <a href=\"https:\/\/www.nist.gov\/baldrige\/how-baldrige-works\" target=\"_blank\" rel=\"noopener\">https:\/\/www.nist.gov\/baldrige\/how-baldrige-works<\/a>[\/footnote]<\/li>\r\n<\/ul>\r\n<h2>Your Task<\/h2>\r\n<img class=\"alignright wp-image-11119\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2017\/04\/04225707\/Baldrige_Performance_Excellence_Program___NIST-180x300.jpg\" alt=\"Screen shot of the Baldridge Program Web site, showing the navigation menu where you can find the page called &quot;Award Recipients&quot;.\" width=\"300\" height=\"500\" \/>\r\n<ol>\r\n \t<li>Go to the <a href=\"https:\/\/www.nist.gov\/baldrige\/award-recipients\" target=\"_blank\" rel=\"noopener\">Baldrige Award website<\/a> and look through the list of award recipients.<\/li>\r\n \t<li>Select a recipient. The recipient you choose can be from any industry, any year\u2014whatever interests you.<\/li>\r\n \t<li>Read the recipient\u2019s profile and application summary. Visit the organization\u2019s Web site, if possible, and learn as much about their operations and mission as possible.<\/li>\r\n \t<li>Your written submission should include the following:\r\n<ol style=\"list-style-type: lower-alpha;\">\r\n \t<li>The winner\u2019s name, industry, and year they received the award.<\/li>\r\n \t<li>Some of the key the factors you believe contributed to their winning this prestigious award.<\/li>\r\n \t<li>What other businesses in the same industry could learn from the winner.<\/li>\r\n \t<li>How you believe this award differs from awards given based purely on consumer-opinion surveys and customer. satisfaction ratings (i.e., JD Powers, Consumer Reports, Good Housekeeping).<\/li>\r\n \t<li>Whether or not your opinion of a company would be affected if it won the Baldridge award.<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>","rendered":"<h2><strong>Preparation<\/strong><\/h2>\n<p>The Baldrige Program is the nation&#8217;s public-private partnership dedicated to performance excellence. The Baldrige Program:<\/p>\n<ul>\n<li>Raises awareness about the importance of performance excellence in driving the U.S. and global economy.<\/li>\n<li>Provides organizational assessment tools and criteria.<\/li>\n<li>Educates leaders in businesses, schools, health care organizations, and government and nonprofit agencies about the practices of best-in-class organizations.<\/li>\n<li>Recognizes national role models and honors them with the only Presidential Award for performance excellence.<a class=\"footnote\" title=\"How Baldrige Works. https:\/\/www.nist.gov\/baldrige\/how-baldrige-works\" id=\"return-footnote-14806-1\" href=\"#footnote-14806-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a><\/li>\n<\/ul>\n<h2>Your Task<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-11119\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2017\/04\/04225707\/Baldrige_Performance_Excellence_Program___NIST-180x300.jpg\" alt=\"Screen shot of the Baldridge Program Web site, showing the navigation menu where you can find the page called &quot;Award Recipients&quot;.\" width=\"300\" height=\"500\" \/><\/p>\n<ol>\n<li>Go to the <a href=\"https:\/\/www.nist.gov\/baldrige\/award-recipients\" target=\"_blank\" rel=\"noopener\">Baldrige Award website<\/a> and look through the list of award recipients.<\/li>\n<li>Select a recipient. The recipient you choose can be from any industry, any year\u2014whatever interests you.<\/li>\n<li>Read the recipient\u2019s profile and application summary. Visit the organization\u2019s Web site, if possible, and learn as much about their operations and mission as possible.<\/li>\n<li>Your written submission should include the following:\n<ol style=\"list-style-type: lower-alpha;\">\n<li>The winner\u2019s name, industry, and year they received the award.<\/li>\n<li>Some of the key the factors you believe contributed to their winning this prestigious award.<\/li>\n<li>What other businesses in the same industry could learn from the winner.<\/li>\n<li>How you believe this award differs from awards given based purely on consumer-opinion surveys and customer. satisfaction ratings (i.e., JD Powers, Consumer Reports, Good Housekeeping).<\/li>\n<li>Whether or not your opinion of a company would be affected if it won the Baldridge award.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-14806\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Assignment: The Malcolm Baldridge Award. <strong>Authored by<\/strong>: Linda Williams and Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-14806-1\">How Baldrige Works. <a href=\"https:\/\/www.nist.gov\/baldrige\/how-baldrige-works\" target=\"_blank\" rel=\"noopener\">https:\/\/www.nist.gov\/baldrige\/how-baldrige-works<\/a> <a href=\"#return-footnote-14806-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":428269,"menu_order":51,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Assignment: The Malcolm Baldridge Award\",\"author\":\"Linda Williams and Lumen Learning\",\"organization\":\"\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-14806","chapter","type-chapter","status-web-only","hentry"],"part":14629,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/wp-json\/pressbooks\/v2\/chapters\/14806","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/wp-json\/wp\/v2\/users\/428269"}],"version-history":[{"count":1,"href":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/wp-json\/pressbooks\/v2\/chapters\/14806\/revisions"}],"predecessor-version":[{"id":14807,"href":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/wp-json\/pressbooks\/v2\/chapters\/14806\/revisions\/14807"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/wp-json\/pressbooks\/v2\/parts\/14629"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/wp-json\/pressbooks\/v2\/chapters\/14806\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/wp-json\/wp\/v2\/media?parent=14806"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/wp-json\/pressbooks\/v2\/chapter-type?post=14806"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/wp-json\/wp\/v2\/contributor?post=14806"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/wp-json\/wp\/v2\/license?post=14806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}