{"id":9093,"date":"2017-01-05T00:42:21","date_gmt":"2017-01-05T00:42:21","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/masterybusiness2xngcxmasterspring2016\/?post_type=chapter&#038;p=9093"},"modified":"2024-05-07T16:17:17","modified_gmt":"2024-05-07T16:17:17","slug":"managerial-levels","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/wm-introductiontobusiness\/chapter\/managerial-levels\/","title":{"raw":"Managerial Levels","rendered":"Managerial Levels"},"content":{"raw":"<div class=\"textbox learning-objectives\">\r\n<h3>Learning Outcomes<\/h3>\r\n<ul>\r\n \t<li>Differentiate between the functions of top managers, middle managers, and first-line managers<\/li>\r\n<\/ul>\r\n<\/div>\r\n\r\n[caption id=\"attachment_9100\" align=\"alignright\" width=\"250\"]<img class=\"wp-image-9100\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2017\/01\/05175315\/8056057415_bf064ff3ec_k-1.jpg\" alt=\"Two men wearing suites juggle apples\" width=\"250\" height=\"373\" \/> Being a successful manager can seem like a juggling act\u2014keeping many balls in the air while keeping\u00a0one's\u00a0composure.[\/caption]\r\n\r\nAll industries need management, and the managers who perform that function need to possess certain skills. Before we talk about those\u00a0skills, though, it's important to understand that the title of manager actually refers to three distinct groups of people\u00a0within an organization: top-level or executive managers, middle managers, and first-line managers. Each level has a different area of managerial responsibility and reporting structure.\r\n<h2>Top Managers<\/h2>\r\nThese are the highest level of managers within an organization, and they are tasked with setting organizational objectives and goals. These managers scan the external environment for opportunities, help\u00a0develop long-range plans, and make\u00a0critical decisions that affect\u00a0the entire organization. They represent the smallest percentage of the management team. Many times, these managers have titles such as chief executive, operations manager, or general manager.\r\n<h2>Middle Managers<\/h2>\r\nMid-level or middle managers allocate resources to achieve the goals and objectives set by top managers. Their primary role is to oversee front-line managers and report back to top-level managers about the progress, problems, or needs of the first-line managers. Middle managers span\u00a0the distance between production operations and organizational vision. While top managers set\u00a0the organization's goals, middle managers identify\u00a0and implement the activities that will help the organization achieve its goals.\r\n<h2>First-Line Managers<\/h2>\r\nThe primary responsibility of first-line managers is to coordinate the activities that have been developed by the middle managers. These managers are responsible for supervising non-managerial employees who are engaged in the tasks and activities developed by middle managers. They report back to middle managers on the progress, problems, or needs of the non-managerial employees. These managers are on the front lines, so to speak, where they are actively involved in the day-to-day operations of the business.\r\n<div class=\"textbox tryit\">\r\n<h3>Practice Question<\/h3>\r\nhttps:\/\/assess.lumenlearning.com\/practice\/dcde72f5-05b4-4873-85de-7bad163d43b2\r\n<\/div>","rendered":"<div class=\"textbox learning-objectives\">\n<h3>Learning Outcomes<\/h3>\n<ul>\n<li>Differentiate between the functions of top managers, middle managers, and first-line managers<\/li>\n<\/ul>\n<\/div>\n<div id=\"attachment_9100\" style=\"width: 260px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-9100\" class=\"wp-image-9100\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/143\/2017\/01\/05175315\/8056057415_bf064ff3ec_k-1.jpg\" alt=\"Two men wearing suites juggle apples\" width=\"250\" height=\"373\" \/><\/p>\n<p id=\"caption-attachment-9100\" class=\"wp-caption-text\">Being a successful manager can seem like a juggling act\u2014keeping many balls in the air while keeping\u00a0one&#8217;s\u00a0composure.<\/p>\n<\/div>\n<p>All industries need management, and the managers who perform that function need to possess certain skills. Before we talk about those\u00a0skills, though, it&#8217;s important to understand that the title of manager actually refers to three distinct groups of people\u00a0within an organization: top-level or executive managers, middle managers, and first-line managers. Each level has a different area of managerial responsibility and reporting structure.<\/p>\n<h2>Top Managers<\/h2>\n<p>These are the highest level of managers within an organization, and they are tasked with setting organizational objectives and goals. These managers scan the external environment for opportunities, help\u00a0develop long-range plans, and make\u00a0critical decisions that affect\u00a0the entire organization. They represent the smallest percentage of the management team. Many times, these managers have titles such as chief executive, operations manager, or general manager.<\/p>\n<h2>Middle Managers<\/h2>\n<p>Mid-level or middle managers allocate resources to achieve the goals and objectives set by top managers. Their primary role is to oversee front-line managers and report back to top-level managers about the progress, problems, or needs of the first-line managers. Middle managers span\u00a0the distance between production operations and organizational vision. While top managers set\u00a0the organization&#8217;s goals, middle managers identify\u00a0and implement the activities that will help the organization achieve its goals.<\/p>\n<h2>First-Line Managers<\/h2>\n<p>The primary responsibility of first-line managers is to coordinate the activities that have been developed by the middle managers. These managers are responsible for supervising non-managerial employees who are engaged in the tasks and activities developed by middle managers. They report back to middle managers on the progress, problems, or needs of the non-managerial employees. These managers are on the front lines, so to speak, where they are actively involved in the day-to-day operations of the business.<\/p>\n<div class=\"textbox tryit\">\n<h3>Practice Question<\/h3>\n<p>\t<iframe id=\"assessment_practice_dcde72f5-05b4-4873-85de-7bad163d43b2\" class=\"resizable\" src=\"https:\/\/assess.lumenlearning.com\/practice\/dcde72f5-05b4-4873-85de-7bad163d43b2?iframe_resize_id=assessment_practice_id_dcde72f5-05b4-4873-85de-7bad163d43b2\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:300px;\"><br \/>\n\t<\/iframe>\n<\/div>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-9093\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Revision and adaptation. <strong>Authored by<\/strong>: Linda Williams and Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><li>Practice Question. <strong>Authored by<\/strong>: Nina Burokas. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Technical Skills of Managers from Boundless Management. <strong>Provided by<\/strong>: Boundless. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/courses.lumenlearning.com\/boundless-management\/chapter\/additional-roles-and-skills-of-managers\/\">https:\/\/courses.lumenlearning.com\/boundless-management\/chapter\/additional-roles-and-skills-of-managers\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">CC BY-SA: Attribution-ShareAlike<\/a><\/em><\/li><li>Gandini Juggling. <strong>Authored by<\/strong>: Dani Alvarez. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/www.flickr.com\/photos\/danialvarezfotos\/8056057415\/\">https:\/\/www.flickr.com\/photos\/danialvarezfotos\/8056057415\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/\">CC BY-NC-ND: Attribution-NonCommercial-NoDerivatives <\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":26,"menu_order":3,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Technical Skills of Managers from Boundless 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