{"id":111,"date":"2019-03-15T21:34:42","date_gmt":"2019-03-15T21:34:42","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/?post_type=chapter&#038;p=111"},"modified":"2024-04-24T23:05:48","modified_gmt":"2024-04-24T23:05:48","slug":"introduction-to-workplace-stress-management","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/chapter\/introduction-to-workplace-stress-management\/","title":{"raw":"Introduction to Workplace Stress Management","rendered":"Introduction to Workplace Stress Management"},"content":{"raw":"<h2>What you'll learn to do:\u00a0Describe how theories and concepts around work\u2013life balance affect notions of workplace stress management<\/h2>\r\nHow much stress is good stress? As we discussed earlier, a certain amount of stress is expected and motivating for an individual. Set goals should be challenging and can incentivize the employee to work a little harder. That\u2019s good stress. But when they become intimidating, that\u2019s too much stress. That\u2019s when things start to fall apart.\r\n\r\nBack in 1908, psychologists Robert Yerkes and John Dodson developed a theory about stress and performance. They proposed an \u201cinverted-U\u201d relationship between arousal and performance, crediting heightened states of arousal with optimum performance. At a certain point, that performance takes a turn for the worse, with anxiety, illness and breakdown setting in.\r\n\r\nThe theory is popular and somewhat intuitive, even if there isn\u2019t a lot of empirical support for it. But for the purposes of this, it illustrates the manager\u2019s quandary: what\u2019s the right amount of challenging, \u201cgood\u201d stress for her employees?\r\n\r\n<img class=\"aligncenter wp-image-122\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4052\/2019\/03\/15213337\/HebbianYerkesDodson-1024x582.png\" alt=\"Diagram of Yerkes and Dodson's proposed relationship between arousal and performance. It indicates that performance is strongest at a mid point of arousal. When arousal is low, workers are not yet interested enough to perform optimally. When arousal is too high, workers have impaired performance because of strong anxiety. \" width=\"651\" height=\"370\" \/>\r\n\r\nSetting the right level of goals, making sure the job design is balanced and that work environments are supportive and encouraging\u2014these are some of the challenges managers face daily in order to control stress in the workplace. They can also provide the employee with healthy choices to manage her own stress levels via programs and benefits that encourage self-care.\r\n\r\nIt\u2019s all about work\u2013life balance: the balance an individual needs between time allocated to work and time allocated to family and personal life.","rendered":"<h2>What you&#8217;ll learn to do:\u00a0Describe how theories and concepts around work\u2013life balance affect notions of workplace stress management<\/h2>\n<p>How much stress is good stress? As we discussed earlier, a certain amount of stress is expected and motivating for an individual. Set goals should be challenging and can incentivize the employee to work a little harder. That\u2019s good stress. But when they become intimidating, that\u2019s too much stress. That\u2019s when things start to fall apart.<\/p>\n<p>Back in 1908, psychologists Robert Yerkes and John Dodson developed a theory about stress and performance. They proposed an \u201cinverted-U\u201d relationship between arousal and performance, crediting heightened states of arousal with optimum performance. At a certain point, that performance takes a turn for the worse, with anxiety, illness and breakdown setting in.<\/p>\n<p>The theory is popular and somewhat intuitive, even if there isn\u2019t a lot of empirical support for it. But for the purposes of this, it illustrates the manager\u2019s quandary: what\u2019s the right amount of challenging, \u201cgood\u201d stress for her employees?<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-122\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/4052\/2019\/03\/15213337\/HebbianYerkesDodson-1024x582.png\" alt=\"Diagram of Yerkes and Dodson's proposed relationship between arousal and performance. It indicates that performance is strongest at a mid point of arousal. When arousal is low, workers are not yet interested enough to perform optimally. When arousal is too high, workers have impaired performance because of strong anxiety.\" width=\"651\" height=\"370\" \/><\/p>\n<p>Setting the right level of goals, making sure the job design is balanced and that work environments are supportive and encouraging\u2014these are some of the challenges managers face daily in order to control stress in the workplace. They can also provide the employee with healthy choices to manage her own stress levels via programs and benefits that encourage self-care.<\/p>\n<p>It\u2019s all about work\u2013life balance: the balance an individual needs between time allocated to work and time allocated to family and personal life.<\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-111\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Introduction to Workplace Stress Management. <strong>Authored by<\/strong>: Freedom Learning Group. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Image: Hebbian Yerkes Dodson. <strong>Authored by<\/strong>: Yerkes and Dodson, Hebbian. <strong>Provided by<\/strong>: Wikimedia Commons. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/en.wikipedia.org\/wiki\/File:HebbianYerkesDodson.svg\">https:\/\/en.wikipedia.org\/wiki\/File:HebbianYerkesDodson.svg<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/about\/cc0\">CC0: No Rights Reserved<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":17,"menu_order":6,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Introduction to Workplace Stress Management\",\"author\":\"Freedom Learning Group\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Image: Hebbian Yerkes Dodson\",\"author\":\"Yerkes and Dodson, Hebbian\",\"organization\":\"Wikimedia Commons\",\"url\":\"https:\/\/en.wikipedia.org\/wiki\/File:HebbianYerkesDodson.svg\",\"project\":\"\",\"license\":\"cc0\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"05564d4f-8b26-45df-8290-a4a27962d439","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-111","chapter","type-chapter","status-publish","hentry"],"part":28,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/wp-json\/pressbooks\/v2\/chapters\/111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/wp-json\/wp\/v2\/users\/17"}],"version-history":[{"count":8,"href":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/wp-json\/pressbooks\/v2\/chapters\/111\/revisions"}],"predecessor-version":[{"id":2249,"href":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/wp-json\/pressbooks\/v2\/chapters\/111\/revisions\/2249"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/wp-json\/pressbooks\/v2\/parts\/28"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/wp-json\/pressbooks\/v2\/chapters\/111\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/wp-json\/wp\/v2\/media?parent=111"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/wp-json\/pressbooks\/v2\/chapter-type?post=111"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/wp-json\/wp\/v2\/contributor?post=111"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/wp-json\/wp\/v2\/license?post=111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}