{"id":1140,"date":"2019-05-01T19:22:37","date_gmt":"2019-05-01T19:22:37","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/?post_type=chapter&p=1140"},"modified":"2024-04-24T23:08:34","modified_gmt":"2024-04-24T23:08:34","slug":"introduction-to-communicating-with-technology","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/chapter\/introduction-to-communicating-with-technology\/","title":{"raw":"Introduction to Communicating with Technology","rendered":"Introduction to Communicating with Technology"},"content":{"raw":"

What you'll learn to do:\u00a0Discuss the importance of technology and various methods of communication available<\/h2>\r\n\"decorativeBoth personal and professional communications are becoming increasingly dependent on technology. Everything from ordering dinner from your favorite Thai place to showing samples to far-away colleagues to running a credit card transaction depends on internet and phone communication.\r\n\r\nTechnology can also generate strong emotion in people: fear, frustration, fascination. In this module, you will learn how to calm the emotion and refocus people on the work at hand.\r\n\r\nThere are, of course, also considerations about the technology itself: Which platform or application do you choose? How do you use it? How do you make sure the conversation goes smoothly and productively for all involved?","rendered":"

What you’ll learn to do:\u00a0Discuss the importance of technology and various methods of communication available<\/h2>\n

\"decorativeBoth personal and professional communications are becoming increasingly dependent on technology. Everything from ordering dinner from your favorite Thai place to showing samples to far-away colleagues to running a credit card transaction depends on internet and phone communication.<\/p>\n

Technology can also generate strong emotion in people: fear, frustration, fascination. In this module, you will learn how to calm the emotion and refocus people on the work at hand.<\/p>\n

There are, of course, also considerations about the technology itself: Which platform or application do you choose? How do you use it? How do you make sure the conversation goes smoothly and productively for all involved?<\/p>\n\n\t\t\t

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Candela Citations<\/h3>\n\t\t\t\t\t
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