{"id":1161,"date":"2019-05-03T16:46:23","date_gmt":"2019-05-03T16:46:23","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/?post_type=chapter&#038;p=1161"},"modified":"2022-06-13T15:28:24","modified_gmt":"2022-06-13T15:28:24","slug":"learning-outcomes","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/wm-organizationalbehavior\/chapter\/learning-outcomes\/","title":{"raw":"Learning Outcomes","rendered":"Learning Outcomes"},"content":{"raw":"<div class=\"wp-nocaption aligncenter wp-image-254\"><img class=\"aligncenter wp-image-254\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225024\/outcomes.jpg\" alt=\"decorative image\" width=\"200\" height=\"201\" \/><\/div>\r\nThe content, assignments, and assessments for Organizational Behavior\/Human Relations are aligned to the following learning outcomes. For a complete list of topics covered in the course, see the\u00a0<a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1JYAJpPbWwBtSbq_0hSe4ZT4yDIyBsALGup8z5HgIVpE\/edit#gid=160919341\" target=\"_blank\" rel=\"noopener\">Detailed Learning Outcomes.\u00a0<\/a>\r\n<h2>Module 1: Introduction to Organizational Behavior<\/h2>\r\n<h3>Describe the field of organizational behavior and discuss its relevance to the workplace<\/h3>\r\n<ul>\r\n \t<li>Describe the general history of management theory and practice and frame how organizational behavior has developed from these into a discreet field.<\/li>\r\n \t<li>Describe organizational behavior and differentiate between the three levels of influence<\/li>\r\n \t<li>Describe contemporary issues and topics in organizational behavior<\/li>\r\n<\/ul>\r\n<h2>Module 2:\u00a0Social Diversity in the Workplace<\/h2>\r\n<h3>Discuss the impact that diversity of race, gender, ability, religion, and age has on the workplace<\/h3>\r\n<ul>\r\n \t<li>Describe the history of social progress in the workplace<\/li>\r\n \t<li>Describe the complexity of diversity in the workplace<\/li>\r\n \t<li>Describe how contemporary organizations both benefit and struggle with diversity oriented themes and topics<\/li>\r\n<\/ul>\r\n<h2>Module 3:\u00a0Ethics in Business<\/h2>\r\n<h3>Describe the methods of encouraging ethical behavior and the laws encouraging good corporate practices<\/h3>\r\n<ul>\r\n \t<li>Describe the history of business ethics as a topic in organizational behavior<\/li>\r\n \t<li>Describe the methods to encourage ethical behavior in contemporary organizations<\/li>\r\n<\/ul>\r\n<h2>Module 4: Individual Personalities and Behaviors<\/h2>\r\n<h3>Recognize the importance of recognizing and valuing individuals' differences<\/h3>\r\n<ul>\r\n \t<li>Describe how individual personality and behavior impacts the typical contemporary work experience<\/li>\r\n \t<li>Describe how the modern workplace can both homogenize\/conform behavior, and encourage individuality and personal expression<\/li>\r\n<\/ul>\r\n<h2>Module 5:\u00a0Organizational Culture<\/h2>\r\n<h3>Discuss the impact organizational culture has on individuals and the workplace<\/h3>\r\n<ul>\r\n \t<li>Discuss the definition and levels of organizational culture<\/li>\r\n \t<li>Describe the external factors associated with organizational culture<\/li>\r\n \t<li>Describe the internal factors associated with organizational culture<\/li>\r\n<\/ul>\r\n<h2>Module 6:\u00a0Motivation in the Workplace<\/h2>\r\n<h3>Discuss theories of motivations and strategies to improve motivation in the workplace<\/h3>\r\n<ul>\r\n \t<li>Describe how \"motivation\" operates in organizational behavior<\/li>\r\n \t<li>Describe various theories of motivation<\/li>\r\n \t<li>Discuss impact of motivation in the workplace<\/li>\r\n<\/ul>\r\n<h2>Module 7: Managing Stress and Emotions<\/h2>\r\n<h3>Explain the importance of managing stress and emotions in the workplace<\/h3>\r\n<ul>\r\n \t<li>Discuss stress and the consequences of stress in an organization<\/li>\r\n \t<li>Describe how theories and concepts around work\u2013life balance affect notions of workplace stress management<\/li>\r\n<\/ul>\r\n<h2>Module 8: Communication in the Workplace<\/h2>\r\n<h3>Discuss appropriate methods and styles of communication in the workplace<\/h3>\r\n<ul>\r\n \t<li>Describe the key components of effective communication in contemporary organizational life<\/li>\r\n \t<li>Discuss the importance of technology and various methods of communication available<\/li>\r\n \t<li>Discuss the other issues in workplace communication<\/li>\r\n<\/ul>\r\n<h2>Module 9:\u00a0Group Dynamics<\/h2>\r\n<h3>Explain group dynamics within organizations<\/h3>\r\n<ul>\r\n \t<li>Explain and explore the tension between individual versus groups and group dynamics in organizational life.<\/li>\r\n<\/ul>\r\n<h2>Module 10:\u00a0Managing Groups and Teams<\/h2>\r\n<h3>Discuss strategies to manage groups and teams<\/h3>\r\n<ul>\r\n \t<li>Describe the relationship between general group and team management with various structures and techniques<\/li>\r\n \t<li>Describe the study and theories of group and teamwork<\/li>\r\n<\/ul>\r\n<h2>Module 11: Conflict and Negotiation<\/h2>\r\n<h3>Discuss strategies for managing conflict and negotiation in the workplace<\/h3>\r\n<ul>\r\n \t<li>Describe why conflict resolution, \"crucial conversations,\" and other higher stakes communication is necessary to study in organizations<\/li>\r\n \t<li>Discuss the history of negotiating techniques within organizational behavior<\/li>\r\n<\/ul>\r\n<h2>Module 12: Making Decisions<\/h2>\r\n<h3>Explain the process and techniques of individual and group decision-making<\/h3>\r\n<ul>\r\n \t<li>Describe the types of decisions made in different types of organizations<\/li>\r\n \t<li>Describe the role of statistics, data analytics, data science and managerialism in contemporary decision-making<\/li>\r\n<\/ul>\r\n<h2>Module 13:\u00a0Leadership<\/h2>\r\n<h3>Recognize good and poor leadership and the varieties of leadership<\/h3>\r\n<ul>\r\n \t<li>Describe the history of leadership as a topic inside organizational behavior<\/li>\r\n \t<li>Discuss the pros and cons of leadership styles and topics<\/li>\r\n \t<li>Describe the history, context and utility of the distinction between leadership and management<\/li>\r\n<\/ul>\r\n<h2>Module 14: Organizational Structure<\/h2>\r\n<h3>Identify common organizational structures and the advantages and disadvantages of each<\/h3>\r\n<ul>\r\n \t<li>Describe the various organizational structures and their history<\/li>\r\n \t<li>Identify the best structures for different types of organizations<\/li>\r\n<\/ul>\r\n<h2>Module 15: Organizational Change<\/h2>\r\n<h3>Discuss the impact organizational change has on individuals and the workplace<\/h3>\r\n<ul>\r\n \t<li>Discuss change management as it functions in organizational behavior<\/li>\r\n \t<li>Discuss various ways change has succeeded and failed in contemporary examples and organizations<\/li>\r\n<\/ul>","rendered":"<div class=\"wp-nocaption aligncenter wp-image-254\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-254\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/2025\/2017\/07\/01225024\/outcomes.jpg\" alt=\"decorative image\" width=\"200\" height=\"201\" \/><\/div>\n<p>The content, assignments, and assessments for Organizational Behavior\/Human Relations are aligned to the following learning outcomes. For a complete list of topics covered in the course, see the\u00a0<a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1JYAJpPbWwBtSbq_0hSe4ZT4yDIyBsALGup8z5HgIVpE\/edit#gid=160919341\" target=\"_blank\" rel=\"noopener\">Detailed Learning Outcomes.\u00a0<\/a><\/p>\n<h2>Module 1: Introduction to Organizational Behavior<\/h2>\n<h3>Describe the field of organizational behavior and discuss its relevance to the workplace<\/h3>\n<ul>\n<li>Describe the general history of management theory and practice and frame how organizational behavior has developed from these into a discreet field.<\/li>\n<li>Describe organizational behavior and differentiate between the three levels of influence<\/li>\n<li>Describe contemporary issues and topics in organizational behavior<\/li>\n<\/ul>\n<h2>Module 2:\u00a0Social Diversity in the Workplace<\/h2>\n<h3>Discuss the impact that diversity of race, gender, ability, religion, and age has on the workplace<\/h3>\n<ul>\n<li>Describe the history of social progress in the workplace<\/li>\n<li>Describe the complexity of diversity in the workplace<\/li>\n<li>Describe how contemporary organizations both benefit and struggle with diversity oriented themes and topics<\/li>\n<\/ul>\n<h2>Module 3:\u00a0Ethics in Business<\/h2>\n<h3>Describe the methods of encouraging ethical behavior and the laws encouraging good corporate practices<\/h3>\n<ul>\n<li>Describe the history of business ethics as a topic in organizational behavior<\/li>\n<li>Describe the methods to encourage ethical behavior in contemporary organizations<\/li>\n<\/ul>\n<h2>Module 4: Individual Personalities and Behaviors<\/h2>\n<h3>Recognize the importance of recognizing and valuing individuals&#8217; differences<\/h3>\n<ul>\n<li>Describe how individual personality and behavior impacts the typical contemporary work experience<\/li>\n<li>Describe how the modern workplace can both homogenize\/conform behavior, and encourage individuality and personal expression<\/li>\n<\/ul>\n<h2>Module 5:\u00a0Organizational Culture<\/h2>\n<h3>Discuss the impact organizational culture has on individuals and the workplace<\/h3>\n<ul>\n<li>Discuss the definition and levels of organizational culture<\/li>\n<li>Describe the external factors associated with organizational culture<\/li>\n<li>Describe the internal factors associated with organizational culture<\/li>\n<\/ul>\n<h2>Module 6:\u00a0Motivation in the Workplace<\/h2>\n<h3>Discuss theories of motivations and strategies to improve motivation in the workplace<\/h3>\n<ul>\n<li>Describe how &#8220;motivation&#8221; operates in organizational behavior<\/li>\n<li>Describe various theories of motivation<\/li>\n<li>Discuss impact of motivation in the workplace<\/li>\n<\/ul>\n<h2>Module 7: Managing Stress and Emotions<\/h2>\n<h3>Explain the importance of managing stress and emotions in the workplace<\/h3>\n<ul>\n<li>Discuss stress and the consequences of stress in an organization<\/li>\n<li>Describe how theories and concepts around work\u2013life balance affect notions of workplace stress management<\/li>\n<\/ul>\n<h2>Module 8: Communication in the Workplace<\/h2>\n<h3>Discuss appropriate methods and styles of communication in the workplace<\/h3>\n<ul>\n<li>Describe the key components of effective communication in contemporary organizational life<\/li>\n<li>Discuss the importance of technology and various methods of communication available<\/li>\n<li>Discuss the other issues in workplace communication<\/li>\n<\/ul>\n<h2>Module 9:\u00a0Group Dynamics<\/h2>\n<h3>Explain group dynamics within organizations<\/h3>\n<ul>\n<li>Explain and explore the tension between individual versus groups and group dynamics in organizational life.<\/li>\n<\/ul>\n<h2>Module 10:\u00a0Managing Groups and Teams<\/h2>\n<h3>Discuss strategies to manage groups and teams<\/h3>\n<ul>\n<li>Describe the relationship between general group and team management with various structures and techniques<\/li>\n<li>Describe the study and theories of group and teamwork<\/li>\n<\/ul>\n<h2>Module 11: Conflict and Negotiation<\/h2>\n<h3>Discuss strategies for managing conflict and negotiation in the workplace<\/h3>\n<ul>\n<li>Describe why conflict resolution, &#8220;crucial conversations,&#8221; and other higher stakes communication is necessary to study in organizations<\/li>\n<li>Discuss the history of negotiating techniques within organizational behavior<\/li>\n<\/ul>\n<h2>Module 12: Making Decisions<\/h2>\n<h3>Explain the process and techniques of individual and group decision-making<\/h3>\n<ul>\n<li>Describe the types of decisions made in different types of organizations<\/li>\n<li>Describe the role of statistics, data analytics, data science and managerialism in contemporary decision-making<\/li>\n<\/ul>\n<h2>Module 13:\u00a0Leadership<\/h2>\n<h3>Recognize good and poor leadership and the varieties of leadership<\/h3>\n<ul>\n<li>Describe the history of leadership as a topic inside organizational behavior<\/li>\n<li>Discuss the pros and cons of leadership styles and topics<\/li>\n<li>Describe the history, context and utility of the distinction between leadership and management<\/li>\n<\/ul>\n<h2>Module 14: Organizational Structure<\/h2>\n<h3>Identify common organizational structures and the advantages and disadvantages of each<\/h3>\n<ul>\n<li>Describe the various organizational structures and their history<\/li>\n<li>Identify the best structures for different types of organizations<\/li>\n<\/ul>\n<h2>Module 15: Organizational Change<\/h2>\n<h3>Discuss the impact organizational change has on individuals and the workplace<\/h3>\n<ul>\n<li>Discuss change management as it functions in organizational behavior<\/li>\n<li>Discuss various ways change has succeeded and failed in contemporary examples and organizations<\/li>\n<\/ul>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-1161\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>Learning Outcomes. <strong>Provided by<\/strong>: Lumen Learning. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Magnify. <strong>Authored by<\/strong>: Eucalyp. <strong>Provided by<\/strong>: Noun Project. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/thenounproject.com\/term\/magnify\/1276779\/\">https:\/\/thenounproject.com\/term\/magnify\/1276779\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by\/4.0\/\">CC BY: Attribution<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":17,"menu_order":3,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"Learning Outcomes\",\"author\":\"\",\"organization\":\"Lumen Learning\",\"url\":\"\",\"project\":\"\",\"license\":\"cc-by\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Magnify\",\"author\":\"Eucalyp\",\"organization\":\"Noun 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