Introduction To Active Listening

Two women talking and listeningIf listening is done well, communication is effective between a speaker and a receiver. The speaker shares a message with the receiver, using a particular method to communicate their message. The receiver aims to interpret the message and share an understanding of the message with the speaker. The effectiveness of a communication is determined by how well the shared interpretation of the message is between the speaker and receiver. This effectiveness is achieved through listener response and feedback as well as through speaker response and feedback, thus creating a communication loop. When done successfully, the communication is complete, shared meaning is achieved, and both sender and receiver feel connected.

Therefore, listening is a critical skill in the communication loop. It holds value in all aspects of our human interactions. In this section, you will learn what benefits listening holds for you academically, professionally, and personally.