{"id":123,"date":"2020-07-14T15:46:57","date_gmt":"2020-07-14T15:46:57","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/wm-publicspeaking\/chapter\/chapter-4-hearing-versus-listening\/"},"modified":"2022-07-26T16:22:00","modified_gmt":"2022-07-26T16:22:00","slug":"hearing-versus-listening","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/wm-publicspeaking\/chapter\/hearing-versus-listening\/","title":{"raw":"Hearing versus Listening","rendered":"Hearing versus Listening"},"content":{"raw":"<div class=\"textbox learning-objectives\">\r\n<h3>Learning Objectives<\/h3>\r\nExplain the difference between hearing and listening.\r\n\r\n<\/div>\r\n\r\n[caption id=\"attachment_359\" align=\"alignright\" width=\"300\"]<img class=\"wp-image-359 size-medium\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/5348\/2020\/07\/22205611\/ear_exam-300x200.jpg\" alt=\"Doctor looking in a child's ear\" width=\"300\" height=\"200\" \/> An ear exam can help diagnose hearing problems, but doesn't tell us much about listening.[\/caption]\r\n\r\nA mother takes her four-year-old to the pediatrician, reporting that she\u2019s worried about the girl\u2019s hearing. The doctor runs through a battery of tests, checks in the girl\u2019s ears to be sure everything looks good, and makes notes in the child\u2019s folder. Then, the doctor takes the mother by the arm. They move together to the far end of the room, behind the girl. The doctor whispers in a low voice to the concerned parent, \u201cEverything looks fine. But, she\u2019s been through a lot of tests today. You might want to take her for ice cream after this as a reward.\u201d The daughter jerks her head around, a huge grin on her face, \u201cOh, please, Mommy! I love ice cream!\u201d The doctor, speaking now at a regular volume, reports, \u201cAs I said, I don\u2019t think there\u2019s any problem with her hearing, but she may not always be choosing to listen.\u201d\r\n\r\nThis mother-daughter interaction is not uncommon. People choose when they want to listen, but hearing is biological. It is something many do without even trying. It is a physiological response to sound waves moving through the air at up to 760 miles per hour. First, we receive the sound in our ears. The wave of sound causes our eardrums to vibrate, which engages our brain to begin processing. The sound is then transformed into nerve impulses so that we can perceive the sound in our brains. Our auditory cortex recognizes a sound has been heard and begins to process the sound by matching it to previously encountered sounds in a process known as auditory association.[footnote]Brownell,\u00a0J.\u00a0(1996).\u00a0Listening: Attitudes, Principles, and Skills.\u00a0United Kingdom:\u00a0Allyn and Bacon.[\/footnote] Hearing has kept our species alive for centuries. When you are asleep but wake in a panic having heard a noise downstairs, an age-old, self-preservation response engages. You were asleep. You weren\u2019t listening for the noise\u2014unless perhaps you are a parent of a teenager out past curfew\u2014but you hear it. Hearing is unintentional, whereas listening (by contrast) requires you to pay conscious attention. Our bodies hear, but we need to employ intentional effort to truly listen.\r\n<div class=\"textbox tryit\">\r\n<h3>Try It<\/h3>\r\nhttps:\/\/assess.lumenlearning.com\/practice\/2e35302e-3ca8-4a9c-a85a-e29853c88373\r\n\r\n<\/div>\r\n&nbsp;","rendered":"<div class=\"textbox learning-objectives\">\n<h3>Learning Objectives<\/h3>\n<p>Explain the difference between hearing and listening.<\/p>\n<\/div>\n<div id=\"attachment_359\" style=\"width: 310px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-359\" class=\"wp-image-359 size-medium\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images\/wp-content\/uploads\/sites\/5348\/2020\/07\/22205611\/ear_exam-300x200.jpg\" alt=\"Doctor looking in a child's ear\" width=\"300\" height=\"200\" \/><\/p>\n<p id=\"caption-attachment-359\" class=\"wp-caption-text\">An ear exam can help diagnose hearing problems, but doesn&#8217;t tell us much about listening.<\/p>\n<\/div>\n<p>A mother takes her four-year-old to the pediatrician, reporting that she\u2019s worried about the girl\u2019s hearing. The doctor runs through a battery of tests, checks in the girl\u2019s ears to be sure everything looks good, and makes notes in the child\u2019s folder. Then, the doctor takes the mother by the arm. They move together to the far end of the room, behind the girl. The doctor whispers in a low voice to the concerned parent, \u201cEverything looks fine. But, she\u2019s been through a lot of tests today. You might want to take her for ice cream after this as a reward.\u201d The daughter jerks her head around, a huge grin on her face, \u201cOh, please, Mommy! I love ice cream!\u201d The doctor, speaking now at a regular volume, reports, \u201cAs I said, I don\u2019t think there\u2019s any problem with her hearing, but she may not always be choosing to listen.\u201d<\/p>\n<p>This mother-daughter interaction is not uncommon. People choose when they want to listen, but hearing is biological. It is something many do without even trying. It is a physiological response to sound waves moving through the air at up to 760 miles per hour. First, we receive the sound in our ears. The wave of sound causes our eardrums to vibrate, which engages our brain to begin processing. The sound is then transformed into nerve impulses so that we can perceive the sound in our brains. Our auditory cortex recognizes a sound has been heard and begins to process the sound by matching it to previously encountered sounds in a process known as auditory association.<a class=\"footnote\" title=\"Brownell,\u00a0J.\u00a0(1996).\u00a0Listening: Attitudes, Principles, and Skills.\u00a0United Kingdom:\u00a0Allyn and Bacon.\" id=\"return-footnote-123-1\" href=\"#footnote-123-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a> Hearing has kept our species alive for centuries. When you are asleep but wake in a panic having heard a noise downstairs, an age-old, self-preservation response engages. You were asleep. You weren\u2019t listening for the noise\u2014unless perhaps you are a parent of a teenager out past curfew\u2014but you hear it. Hearing is unintentional, whereas listening (by contrast) requires you to pay conscious attention. Our bodies hear, but we need to employ intentional effort to truly listen.<\/p>\n<div class=\"textbox tryit\">\n<h3>Try It<\/h3>\n<p>\t<iframe id=\"assessment_practice_2e35302e-3ca8-4a9c-a85a-e29853c88373\" class=\"resizable\" src=\"https:\/\/assess.lumenlearning.com\/practice\/2e35302e-3ca8-4a9c-a85a-e29853c88373?iframe_resize_id=assessment_practice_id_2e35302e-3ca8-4a9c-a85a-e29853c88373\" frameborder=\"0\" style=\"border:none;width:100%;height:100%;min-height:300px;\"><br \/>\n\t<\/iframe><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-123\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Hearing vs. Listening. <strong>Authored by<\/strong>: Jenn Q Goddu, adapted by Sandra Winn with Lumen Learning. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"http:\/\/publicspeakingproject.org\/PDF%20Files\/listening%20web%201.pdf\">http:\/\/publicspeakingproject.org\/PDF%20Files\/listening%20web%201.pdf<\/a>. <strong>Project<\/strong>: The Public Speaking Project. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/\">CC BY-NC-ND: Attribution-NonCommercial-NoDerivatives <\/a><\/em>. <strong>License Terms<\/strong>: Used by permission<\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">Public domain content<\/div><ul class=\"citation-list\"><li>Ear exam. <strong>Authored by<\/strong>: Airman 1st Class Kiley Olds. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/www.af.mil\/News\/Article-Display\/Article\/133857\/airman-keeps-sight-of-dream-despite-obstacles\/\">https:\/\/www.af.mil\/News\/Article-Display\/Article\/133857\/airman-keeps-sight-of-dream-despite-obstacles\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/about\/pdm\">Public Domain: No Known Copyright<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-123-1\">Brownell,\u00a0J.\u00a0(1996).\u00a0Listening: Attitudes, Principles, and Skills.\u00a0United Kingdom:\u00a0Allyn and Bacon. <a href=\"#return-footnote-123-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":161083,"menu_order":3,"template":"","meta":{"_candela_citation":"[{\"type\":\"pd\",\"description\":\"Ear exam\",\"author\":\"Airman 1st Class Kiley 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