A full set of PowerPoint decks is provided for download below. All decks are tightly aligned to the modules in this course. Since they are openly licensed, you are welcome to retain, reuse, revise, remix, and redistribute as desired.

These PowerPoint files are accessible. If you do revise them, make sure to follow these guidelines for creating accessible PowerPoints.

Each individual deck can be downloaded below:

• Module 1: Introduction to Retailing
• Module 2: Retail Environment Analysis
• Module 3: Multi-Channel Retailing
• Module 4: Identifying and Understanding Customer Behavior
• Module 5: Strategic Retail Planning and Management
• Module 6: Trade-Area Analysis and Site Selection
• Module 7: Information Systems in Retail and CRM Software
• Module 8: Retail Human Resources
• Module 9: Financial Strategies in Retail
• Module 10: Retail Operations: Managing the Store
• Module 11: Merchandise Management
• Module 12: Retail Pricing and Sales Strategies
• Module 13: Retail Image: Layout and Visual Merchandising
• Module 14: Integrated Marketing Communications and Promotions
• Module 15: Customer Service Strategies