{"id":3244,"date":"2018-07-10T22:50:33","date_gmt":"2018-07-10T22:50:33","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/wm-retailmanagement\/chapter\/about-this-course\/"},"modified":"2024-04-25T02:32:47","modified_gmt":"2024-04-25T02:32:47","slug":"about-this-course","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/wm-retailmanagement\/chapter\/about-this-course\/","title":{"raw":"About This Course","rendered":"About This Course"},"content":{"raw":"The course was developed to align with the Western Association of Food Chains (WAFC) learning outcomes for their Retail Management Certificate<\/a>. It is intended to be a capstone course and covers various aspects of retail management and store operations including merchandising, operations, layout, store organization, site location, and customer service.<\/span>\r\n

Course Improvements<\/h2>\r\nWe believe in making continuous improvements to our courses in order to enhance and facilitate student learning. This newest version of the course includes a vast number of data-driven improvements to assessment questions and text content in order to better illustrate, clarify, and evaluate concepts.\r\n

Contributors<\/h2>\r\nThis course was developed by the Lumen Learning team with contributions from:\r\n\r\nPrimary Content Authors<\/strong>\r\nFreedom Learning Group\r\nRobert Danielson, Saint Mary's College of California\r\nPatrick J. Williams, University of California Extension Programs; Santa Clara University- Leavey School of Business\r\nHoward Eskew, San Diego Mesa College\r\nDick Seesel, University of Wisconsin\u2013Milwaukee\r\nNina Burokas, Mendocino College; Saddleback College\r\nWade Hyde, El Centro College\u2013Dallas County Community College District\r\n\r\nAcknowledgments<\/strong>\r\nJacob Acedo,\u00a0Shari Arnesen,\u00a0Jasmine Berry,\u00a0Hannah Lee, and\u00a0Syeda Maloof Zainab.\r\n

About Lumen<\/h2>\r\nLumen Learning courseware is based on open educational resources (OER). When we can find well designed, effective OER that are appropriately licensed, we use them in our courseware. When we can\u2019t find pre-existing OER, we create original content and license it as OER (under a Creative Commons Attribution license).\r\n\r\nLumen\u2019s authoring process doesn\u2019t end when our courseware is released. Our choice to adopt open educational resources means that we have the copyright permissions necessary to engage in continuous improvement of our learning content. Consequently, our courses are continually being revised and updated. Errata reported for our courseware are fixed in a matter of days, as opposed to the traditional model in which errors persist until the next \u201cedition\u201d is printed (often a year or more). Students and faculty can suggest improvements to our courses directly from within the courseware as they use it. And we conduct regular analyses to determine where students are struggling the most in our courseware, and make improvements that specifically target these areas.\r\n\r\nGiven our unique approach, our list of authors and other contributors may look different than the lists you are used to seeing. We provide both a list of the primary content authors (the people involved in the initial creation of the course) and a list of everyone who has contributed suggestions and other improvements to the course since it was first released. We invite you to join us as we create courseware that supports student learning more effectively each semester.\r\n\r\nIf you\u2019d like to connect with us to learn more about adopting this course, please\u00a0Contact Us<\/a>.\r\n\r\nYou can also make an appointment<\/a>\u00a0for OER Office Hours<\/a> to connect virtually with a live Lumen expert about any question you may have.","rendered":"

The course was developed to align with the Western Association of Food Chains (WAFC) learning outcomes for their Retail Management Certificate<\/a>. It is intended to be a capstone course and covers various aspects of retail management and store operations including merchandising, operations, layout, store organization, site location, and customer service.<\/span><\/p>\n

Course Improvements<\/h2>\n

We believe in making continuous improvements to our courses in order to enhance and facilitate student learning. This newest version of the course includes a vast number of data-driven improvements to assessment questions and text content in order to better illustrate, clarify, and evaluate concepts.<\/p>\n

Contributors<\/h2>\n

This course was developed by the Lumen Learning team with contributions from:<\/p>\n

Primary Content Authors<\/strong>
\nFreedom Learning Group
\nRobert Danielson, Saint Mary’s College of California
\nPatrick J. Williams, University of California Extension Programs; Santa Clara University- Leavey School of Business
\nHoward Eskew, San Diego Mesa College
\nDick Seesel, University of Wisconsin\u2013Milwaukee
\nNina Burokas, Mendocino College; Saddleback College
\nWade Hyde, El Centro College\u2013Dallas County Community College District<\/p>\n

Acknowledgments<\/strong>
\nJacob Acedo,\u00a0Shari Arnesen,\u00a0Jasmine Berry,\u00a0Hannah Lee, and\u00a0Syeda Maloof Zainab.<\/p>\n

About Lumen<\/h2>\n

Lumen Learning courseware is based on open educational resources (OER). When we can find well designed, effective OER that are appropriately licensed, we use them in our courseware. When we can\u2019t find pre-existing OER, we create original content and license it as OER (under a Creative Commons Attribution license).<\/p>\n

Lumen\u2019s authoring process doesn\u2019t end when our courseware is released. Our choice to adopt open educational resources means that we have the copyright permissions necessary to engage in continuous improvement of our learning content. Consequently, our courses are continually being revised and updated. Errata reported for our courseware are fixed in a matter of days, as opposed to the traditional model in which errors persist until the next \u201cedition\u201d is printed (often a year or more). Students and faculty can suggest improvements to our courses directly from within the courseware as they use it. And we conduct regular analyses to determine where students are struggling the most in our courseware, and make improvements that specifically target these areas.<\/p>\n

Given our unique approach, our list of authors and other contributors may look different than the lists you are used to seeing. We provide both a list of the primary content authors (the people involved in the initial creation of the course) and a list of everyone who has contributed suggestions and other improvements to the course since it was first released. We invite you to join us as we create courseware that supports student learning more effectively each semester.<\/p>\n

If you\u2019d like to connect with us to learn more about adopting this course, please\u00a0Contact Us<\/a>.<\/p>\n

You can also make an appointment<\/a>\u00a0for OER Office Hours<\/a> to connect virtually with a live Lumen expert about any question you may have.<\/p>\n\n\t\t\t

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Candela Citations<\/h3>\n\t\t\t\t\t
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CC licensed content, Original<\/div>