{"id":10197,"date":"2017-02-21T21:29:35","date_gmt":"2017-02-21T21:29:35","guid":{"rendered":"https:\/\/courses.lumenlearning.com\/masterybusiness2xngcxmasterspring2016\/?post_type=chapter&p=10197"},"modified":"2019-01-05T01:41:45","modified_gmt":"2019-01-05T01:41:45","slug":"reading-communication-networks","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/wmintrobusiness\/chapter\/reading-communication-networks\/","title":{"raw":"Reading: Communication Networks","rendered":"Reading: Communication Networks"},"content":{"raw":"\"Humorous<\/a>\r\n\r\nBy now you know\u00a0that business communication can take different forms and flow between different kinds of senders and receivers. Another way to classify communication is by network.\r\n\r\nAn organization\u2019s formal communication network<\/span><\/strong>\u00a0is comprised of all the communication that runs along its official lines of authority. In other words, the formal network follows reporting relationships. As you might expect, when a manager sends an email to her sales team describing the\u00a0new commission structure for the next set of sales targets, that email (an example of downward communication) is being sent along the company's formal network that connects managers to\u00a0their subordinates.\r\n\r\nAn informal communication network<\/strong>, on the other hand, doesn't\u00a0follow authority lines and is\u00a0established around the social affiliation of members of an organization. Such networks are also described as\u00a0\"grapevine communication.\" They\u00a0may come into being\u00a0through the rumor mill, social networking, graffiti, spoof newsletters, and spontaneous water-cooler conversations.\r\n

Informal versus Formal Networks<\/h3>\r\n