{"id":475,"date":"2015-04-21T22:37:14","date_gmt":"2015-04-21T22:37:14","guid":{"rendered":"https:\/\/courses.candelalearning.com\/masterybusiness1xngcxmaster\/?post_type=chapter&p=475"},"modified":"2019-01-05T01:41:45","modified_gmt":"2019-01-05T01:41:45","slug":"putting-it-together-11","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/wmintrobusiness\/chapter\/putting-it-together-11\/","title":{"raw":"Putting It Together: Teamwork and Communication","rendered":"Putting It Together: Teamwork and Communication"},"content":{"raw":"

Synthesis<\/h2>\r\n\"A<\/a>What did it take for these eight people\u00a0to jump out of a perfectly good airplane and join hands to form a\u00a0figure eight? Yes, nerves of steel and a measure\u00a0of pure insanity. But it also took something else\u2014the very thing you learned about in this module: teamwork and communication. As\u00a0for these skydivers, the consequences of poor teamwork and faulty communication can\u00a0be serious and even\u00a0deadly. Defective parts can wind\u00a0up in\u00a0automobiles and airplanes, the wrong\u00a0medications can be given\u00a0to patients in a hospital, food can be contaminated . . . all as a result of poor teamwork and communication. Understanding the ways in which people communicate and overcome potential barriers can\u00a0help you be a more effective communicator and a better team member. Moreover, the skills you've learned in this module are not only important in business\u2014they're useful in skydiving and life.\r\n

Summary<\/h2>\r\nIn this module you learned about\u00a0the importance of teamwork and communication in business. Below is a summary of the key points that were covered.\r\n

Teams<\/h3>\r\nTeams are groups of individuals with complementary skills who come together to achieve a specific goal. Teams can be manager-led, self-directed, cross-functional, or even virtual. Companies use teams because they are an effective means\u00a0of achieving objectives, and they bring increased efficiency to operations.\r\n

Team Development and Success<\/h3>\r\nWhen teams are formed they evolve from individuals into a cohesive unit. The stages of team development are forming, storming, norming, performing, and adjourning.\r\n\r\nWhat differentiates a successful team from an unsuccessful one? Some of the hallmarks of successful teams are the following:\u00a0the members trust one another, common goals, defined team roles and responsibilities, good communication, and group cohesion.\r\n

Effective Communication and Barriers<\/h3>\r\nEffective communications are thoughtful, clear, specific, brief, and timely. \"Getting one's message across\"\u00a0can be tricky and challenging\u00a0due to barriers that\u00a0impede communication.\u00a0Among the barriers to effective communication are filtering, bias, jargon, language and cultural differences, the chain of command, physical disabilities, and lack of trust.\r\n

Communication\u00a0Channels, Flows, and Networks<\/h3>\r\nCommunication involves a sender, a message, and a receiver. The form a message takes is called a channel. Communication can occur between different kinds of senders and receivers within (and outside of) an organization. Communication can flow upward, downward, horizontally, diagonally, and externally. It can also flow through different networks, both informal and informal.\r\n

Electronic Communication<\/h3>\r\nThe rise of information technology that makes business communication faster and more efficient brings unique ethical challenges and risks. Businesses must take steps to keep\u00a0employee and customer data safe; they must also establish security measures to protect against cyber threats such as malware, hacking, and theft.\r\n\r\n \r\n\r\n \r\n\r\n ","rendered":"

Synthesis<\/h2>\n

\"A<\/a>What did it take for these eight people\u00a0to jump out of a perfectly good airplane and join hands to form a\u00a0figure eight? Yes, nerves of steel and a measure\u00a0of pure insanity. But it also took something else\u2014the very thing you learned about in this module: teamwork and communication. As\u00a0for these skydivers, the consequences of poor teamwork and faulty communication can\u00a0be serious and even\u00a0deadly. Defective parts can wind\u00a0up in\u00a0automobiles and airplanes, the wrong\u00a0medications can be given\u00a0to patients in a hospital, food can be contaminated . . . all as a result of poor teamwork and communication. Understanding the ways in which people communicate and overcome potential barriers can\u00a0help you be a more effective communicator and a better team member. Moreover, the skills you’ve learned in this module are not only important in business\u2014they’re useful in skydiving and life.<\/p>\n

Summary<\/h2>\n

In this module you learned about\u00a0the importance of teamwork and communication in business. Below is a summary of the key points that were covered.<\/p>\n

Teams<\/h3>\n

Teams are groups of individuals with complementary skills who come together to achieve a specific goal. Teams can be manager-led, self-directed, cross-functional, or even virtual. Companies use teams because they are an effective means\u00a0of achieving objectives, and they bring increased efficiency to operations.<\/p>\n

Team Development and Success<\/h3>\n

When teams are formed they evolve from individuals into a cohesive unit. The stages of team development are forming, storming, norming, performing, and adjourning.<\/p>\n

What differentiates a successful team from an unsuccessful one? Some of the hallmarks of successful teams are the following:\u00a0the members trust one another, common goals, defined team roles and responsibilities, good communication, and group cohesion.<\/p>\n

Effective Communication and Barriers<\/h3>\n

Effective communications are thoughtful, clear, specific, brief, and timely. “Getting one’s message across”\u00a0can be tricky and challenging\u00a0due to barriers that\u00a0impede communication.\u00a0Among the barriers to effective communication are filtering, bias, jargon, language and cultural differences, the chain of command, physical disabilities, and lack of trust.<\/p>\n

Communication\u00a0Channels, Flows, and Networks<\/h3>\n

Communication involves a sender, a message, and a receiver. The form a message takes is called a channel. Communication can occur between different kinds of senders and receivers within (and outside of) an organization. Communication can flow upward, downward, horizontally, diagonally, and externally. It can also flow through different networks, both informal and informal.<\/p>\n

Electronic Communication<\/h3>\n

The rise of information technology that makes business communication faster and more efficient brings unique ethical challenges and risks. Businesses must take steps to keep\u00a0employee and customer data safe; they must also establish security measures to protect against cyber threats such as malware, hacking, and theft.<\/p>\n

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CC licensed content, Original<\/div>