Module: Teamwork and Communication

Module: Teamwork and Communication

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Why It Matters: Teamwork and Communication

Why do Teamwork and Communication matter?

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Show What You Know

Take this pre-test to see what you already know about the concepts in this section. The pre-test does not count toward your grade, but will help you plan where to focus your time and effort as you study. The pre-test is optional.

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Groups and Teams

Differentiate between a group and a team, the characteristics of a team, and why organizations use teams

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Team Development

Identify the stages of team development and the characteristics of each stage

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Team Success

Identify factors that contribute to team success

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Effective Communication

Demonstrate the importance of effective communications within an organization

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Appropriate Communication in Business

Distinguish what is appropriate and inappropriate in business communications

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Communication Flow

Identify communication flows, channels and networks within an organization

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Barriers to Communication

Identify common barriers to communication in organizations

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Putting It Together: Teamwork and Communication

Teamwork and Communication

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Quiz

You can take this quiz twice. Your highest score will count as your grade. Don’t wait until the last minute to take the quiz – take the quiz early so you’ll have plenty of time to study and improve your grade on your second attempt.