The content, assignments, and assessments for Principles of Management are aligned to the following learning outcomes.

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Module 1: Introduction to Management

Describe the primary functions of management and the roles of managers.

• Describe what management is.
• Explain the primary functions of management.
• Describe the primary types of managers and the roles they play.
• Explain the advantages that arise from managing people well.

Module 2: History of Management

Describe the work of major contributors to the field of management.

• Describe the contributions of Frederick W. Taylor, Frank and Lillian Gilbreth, and Henry Gantt to the field of scientific management.
• Describe the contributions of Max Weber and Henri Fayol to the field of bureaucratic management.
• Describe the contributions of Mary Parker Follett and Elton Mayo (Hawthorne studies) to the field of humanistic management.
• Describe current developments in management practices.

Module 3: Planning and Mission

Explain how managers align the planning process with company mission, vision, and values.

• Distinguish between mission, vision, and values.
• Explain the pros and cons of planning.
• Explain the stages of the planning cycle.
• List and describe the types of plans and common planning tools.

Module 4: Environments and Strategic Management

Explain the components and considerations of strategic management.

• Explain the role of strategy in management.
• Describe common frameworks used to evaluate the business environment.
• Describe common frameworks used for situational analysis.
• Explain the stages of strategy, and describe the common types of business strategies.
• Explain the key aspects of the environment that can affect strategy.

Module 5: Decision Making

Explain the process and techniques of individual and group decision-making.

• Describe the barriers to individual decision-making and common styles of decision-making.
• Explain the concept of “rational decision making” and contrast it with prospect theory, bounded rationality, heuristics, and robust decisions.
• Explain evidence-based decision making and its tools.
• Describe the components and use of a decision tree.
• Explain common techniques used to manage group decision making.

Module 6: Organizational Structures

Identify common organizational structures and the advantages and disadvantages of each.

• Explain the purpose of organization.
• Describe common organizational structures and their advantages and disadvantages.
• Identify important factors for consideration in organizational design.
• Describe current trends in organization and job design.

Module 7: Human Resource Management

Discuss the purpose of HR management and its legal constraints.

• Explain the purpose of human resource management for both the organization and individuals.
• Summarize the key laws affecting human resource practices.
• Describe effective strategies for recruiting and selecting qualified job applicants.
• Describe employee orientation and training approaches.
• Describe employee development and performance evaluations.
• Describe common employee compensation, incentive, and benefits strategies.
• Describe the options for employee separation/termination.
• Describe current trends and challenges in HR management.

Module 8: Groups, Teams, and Teamwork

Explain group and team dynamics within organizations.

• Describe common group behaviors that can help or hurt organization goals.
• Describe the types of teams found in business organizations.
• Describe common techniques used to build effective teams.
• Describe the five stages of team development.
• Describe common types and causes of conflict that arise within teams.

Module 9: Culture and Diversity

Discuss organizational culture and the benefits of diversity.

• Describe organizational culture, and explain how culture can be a competitive advantage.
• Identify key dimensions of organizational culture.
• Identify the main influences on organizational culture, and explain how culture is maintained.
• Describe the key techniques for initiating and fostering cultural change.
• Identify the advantages and challenges of employee diversity within organizations.

Module 10: Leadership

Recognize good and poor leadership and the varieties of leadership.

• Differentiate between leadership and management.
• Identify the traits, dimensions, and styles of effective leaders.
• Compare examples of effective and poor leadership.
• Summarize the situational theories of leadership.
• Summarize transformational and transactional theories of leadership.

Module 11: Motivation

Recognize the importance of employee motivation and how to promote it.

• Explain the importance of employee motivation in an organization.
• Explain needs-based theories of motivation.
• Explain process-based theories of motivation.
• Describe the job characteristics that affect motivation.
• Explain goal-setting theory.
• Explain reinforcement theory.
• Explain the manager’s role in promoting motivation.

Module 12: The Individual and the Organization

Recognize how employee personality and attitude affect organizational fit.

• Recognize the role of personal values and personality at work.
• Explain common biases that can affect a manager’s perception of employees.
• Explain the major attitudes that affect job performance.
• List and explain common factors that influence job fitness and performance.

Module 13: Ethics in Business

Describe the methods of encouraging ethical behavior and the laws encouraging good corporate practices.

• Explain the need for ethics in the workplace.
• Explain the US Sentencing Guidelines for Organizations and how the compliance steps encourage ethical behavior.
• Describe the influences on an employee’s ethical choices.
• Describe practical steps that managers should take to model ethical behavior and encourage ethical choices.
• Explain corporate social responsibility (CSR) and its relationship to economic performance.

Module 14: Communication

Describe typical business communication, and explain barriers to effective communication.

• Recognize the role of communication in the management function.
• Differentiate between typical communication flows within an organization.
• Explain barriers to effective communication.
• Differentiate between typical channels of business communication.

Module 15: Control

Explain the methods and need for control within an organization.

• Explain what control means in a business setting and why it is needed.
• Explain the basic control process and monitoring points.
• Describe the different levels and types of control.
• Explain the need for a balanced scorecard.
• Explain the use of financial and nonfinancial controls in business.

Module 16: Globalization and Business

Describe current trends and challenges in global business management.

• Describe current trends in global business.
• Explain the risk tradeoffs in typical forms of global business.
• Explain the dimensions of cultural difference and their effect on global business.
• Explain the strategies managers can use to respond to cultural differences.
• Explain how managers can effectively train employees for international assignments.