Differences Between listening and hearing
|
Listening |
Hearing |
|
focused |
accidental |
|
voluntary |
involuntary |
|
intentional |
effortless |
|
requires motivation and effort |
automatic brain result |
Benefits of Listening
- Become a Better Student
- Become a Better Friend
People Will Perceive You as Intelligent and Perceptive - Good Listening Can Help Your Public Speaking
Listening Styles
|
People |
Action |
Content |
Time |
|
Interested in the speaker |
interested in finding out what the speaker wants |
interested in the message itself |
prefer a message that gets to the point quickly. |
|
listen to the message in order to learn how the speaker thinks and how they feel about their message. |
sometimes called task-oriented listening |
interested in learning |
impatient with slow delivery or lengthy explanations |
|
more attentive to the speaker than to the message. |
listener seeks a clear message about what needs to be done |
want to listen to well-developed information with solid explanations. |
receptive for only a brief amount of time |
Why Listening Is Difficult
- Noise (physical, psychological, physiological, semantic
- Attention Span
- Receiver Biases
- Listening or Receiver Apprehension
Stages of Listening
Six Ways to Improve Your Critical Listening
- Recognizing the Difference between Facts and Opinions
- Uncovering Assumptions
- Be Open to New Ideas
- Rely on Reason and Common Sense
- Relate New Ideas to Old Ones
- Take Notes
Key Terms
- Listening
- Hearing
- people listening style
- action listening style
- content listening style
- time listening style
- Physical Noise
- Psychological Noise
- Physiological Noise
- Semantic Noise
- Attention Span
- Receiver Biases
- Listening or Receiver Apprehension
- Receiving
- Understanding
- Remembering
- Evaluating
- Responding
- Formative Feedback
- Summative Feedback
- Facts
- Assumptions