{"id":530,"date":"2015-10-30T20:55:31","date_gmt":"2015-10-30T20:55:31","guid":{"rendered":"https:\/\/courses.candelalearning.com\/zelixcst110\/?post_type=chapter&#038;p=530"},"modified":"2015-10-30T20:55:31","modified_gmt":"2015-10-30T20:55:31","slug":"self-esteem","status":"web-only","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/chapter\/self-esteem\/","title":{"raw":"Self-Esteem","rendered":"Self-Esteem"},"content":{"raw":"<strong><span class=\"margin_term\"><a class=\"glossterm\">Self-esteem<\/a><\/span><\/strong> refers to the judgments and evaluations we make about our self-concept. While self-concept is a broad description of the self, self-esteem is a more specifically an evaluation of the self.<span id=\"jones_1.0-fn02_025\" class=\"footnote\">[footnote]Barbara M. Byrne, <em class=\"emphasis\">Measuring Self-Concept across the Life Span: Issues and Instrumentation<\/em> (Washington, DC: American Psychological Association, 1996), 5.[\/footnote]<\/span> If I again prompted you to \u201cTell me who you are,\u201d and then asked you to evaluate (label as good\/bad, positive\/negative, desirable\/undesirable) each of the things you listed about yourself, I would get clues about your self-esteem. Like self-concept, self-esteem has general and specific elements. Generally, some people are more likely to evaluate themselves positively while others are more likely to evaluate themselves negatively.<span id=\"jones_1.0-fn02_026\" class=\"footnote\">[footnote]Joel Brockner, <em class=\"emphasis\">Self-Esteem at Work<\/em> (Lexington, MA: Lexington Books, 1988), 11.[\/footnote]<\/span> More specifically, our self-esteem varies across our life span and across contexts.\r\n\r\n[caption id=\"attachment_531\" align=\"alignright\" width=\"241\"]<a href=\"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/cup-763330_1280.jpg\"><img class=\"wp-image-531\" src=\"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/cup-763330_1280-300x300.jpg\" alt=\"Illustration of a gold trophy with a lid, against a green background\" width=\"241\" height=\"241\" \/><\/a> Self-esteem varies throughout our lives, but some people generally think more positively of themselves and some people think more negatively.[\/caption]\r\n\r\nHow we judge ourselves affects our communication and our behaviors, but not every negative or positive judgment carries the same weight. The negative evaluation of a trait that isn\u2019t very important for our self-concept will likely not result in a loss of self-esteem. For example, I am not very good at drawing. While I appreciate drawing as an art form, I don\u2019t consider drawing ability to be a very big part of my self-concept. If someone critiqued my drawing ability, my self-esteem wouldn\u2019t take a big hit. I do consider myself a good teacher, however, and I have spent and continue to spend considerable time and effort on improving my knowledge of teaching and my teaching skills. If someone critiqued my teaching knowledge and\/or abilities, my self-esteem would definitely be hurt. This doesn\u2019t mean that we can\u2019t be evaluated on something we find important. Even though teaching is very important to my self-concept, I am regularly evaluated on it. Every semester, I am evaluated by my students, and every year, I am evaluated by my dean, department chair, and colleagues. Most of that feedback is in the form of constructive criticism, which can still be difficult to receive, but when taken in the spirit of self-improvement, it is valuable and may even enhance our self-concept and self-esteem. In fact, in professional contexts, people with higher self-esteem are more likely to work harder based on negative feedback, are less negatively affected by work stress, are able to handle workplace conflict better, and are better able to work independently and solve problems.<span id=\"jones_1.0-fn02_027\" class=\"footnote\">[footnote]Joel Brockner, <em class=\"emphasis\">Self-Esteem at Work<\/em> (Lexington, MA: Lexington Books, 1988), 2.[\/footnote]<\/span> Self-esteem isn\u2019t the only factor that contributes to our self-concept; perceptions about our competence also play a role in developing our sense of self.\r\n<p id=\"jones_1.0-ch02_s03_s02_p03\" class=\"para editable block\"><span class=\"margin_term\"><a class=\"glossterm\">Self-Efficacy<\/a><\/span> refers to the judgments people make about their ability to perform a task within a specific context.<span id=\"jones_1.0-fn02_028\" class=\"footnote\">[footnote]Albert Bandura, <em class=\"emphasis\">Self-Efficacy: The Exercise of Control<\/em> (New York, NY: W. H. Freeman, 1997).[\/footnote]<\/span> As you can see in Figure 2.2 \"Relationship between Self-Efficacy, Self-Esteem, and Self-Concept,\"\u00a0judgments about our self-efficacy influence our self-esteem, which influences our self-concept. The following example also illustrates these interconnections.<\/p>\r\n\r\n\r\n[caption id=\"attachment_532\" align=\"aligncenter\" width=\"308\"]<a href=\"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/Self-Concept.jpg\"><img class=\"size-full wp-image-532\" src=\"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/Self-Concept.jpg\" alt=\"Illustration of three circles.  A blue one labeled Self-Efficacy is on the bottom left, partially under a green Self-Esteem on the right, which is partially under an orange Self-Concept on top.\" width=\"308\" height=\"282\" \/><\/a> Figure 2.2 Relationship between Self-Efficacy, Self-Esteem, and Self-Concept[\/caption]\r\n\r\n<div id=\"jones_1.0-ch02_s03_s02_f02\" class=\"figure large editable block\"><\/div>\r\n<div class=\"figure large editable block\">\r\n<p id=\"jones_1.0-ch02_s03_s02_p04\" class=\"para editable block\">Pedro did a good job on his first college speech. During a meeting with his professor, Pedro indicates that he is confident going into the next speech and thinks he will do well. This skill-based assessment is an indication that Pedro has a high level of self-efficacy related to public speaking. If he does well on the speech, the praise from his classmates and professor will reinforce his self-efficacy and lead him to positively evaluate his speaking skills, which will contribute to his self-esteem. By the end of the class, Pedro likely thinks of himself as a good public speaker, which may then become an important part of his self-concept. Throughout these points of connection, it\u2019s important to remember that self-perception affects how we communicate, behave, and perceive other things. Pedro\u2019s increased feeling of self-efficacy may give him more confidence in his delivery, which will likely result in positive feedback that reinforces his self-perception. He may start to perceive his professor more positively since they share an interest in public speaking, and he may begin to notice other people\u2019s speaking skills more during class presentations and public lectures. Over time, he may even start to think about changing his major to communication or pursuing career options that incorporate public speaking, which would further integrate being \u201ca good public speaker\u201d into his self-concept. You can hopefully see that these interconnections can create powerful positive or negative cycles. While some of this process is under our control, much of it is also shaped by the people in our lives.<\/p>\r\n\r\n\r\n[caption id=\"attachment_533\" align=\"alignleft\" width=\"309\"]<a href=\"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/5866100214_df24597db4_z.jpg\"><img class=\"wp-image-533\" src=\"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/5866100214_df24597db4_z.jpg\" alt=\"Two women standing in front of a row of recycling bins, smiling.  One is putting an item in one of the bins.\" width=\"309\" height=\"230\" \/><\/a> People who feel that it\u2019s their duty to recycle but do not actually do it will likely experience a discrepancy between their actual and ought selves.[\/caption]\r\n<p id=\"jones_1.0-ch02_s03_s02_p05\" class=\"para editable block\">The verbal and nonverbal feedback we get from people affect our feelings of self-efficacy and our self-esteem. As we saw in Pedro\u2019s example, being given positive feedback can increase our self-efficacy, which may make us more likely to engage in a similar task in the future.<span id=\"jones_1.0-fn02_029\" class=\"footnote\">[footnote]Owen Hargie,<em class=\"emphasis\">Skilled Interpersonal Interaction: Research, Theory, and Practice<\/em> (London: Routledge, 2011), 99.[\/footnote]<\/span> Obviously, negative feedback can lead to decreased self-efficacy and a declining interest in engaging with the activity again. In general, people adjust their expectations about their abilities based on feedback they get from others. Positive feedback tends to make people raise their expectations for themselves and negative feedback does the opposite, which ultimately affects behaviors and creates the cycle. When feedback from others is different from how we view ourselves, additional cycles may develop that impact self-esteem and self-concept.<\/p>\r\n<p id=\"jones_1.0-ch02_s03_s02_p06\" class=\"para editable block\"><span class=\"margin_term\"><a class=\"glossterm\">Self-discrepancy theory<\/a><\/span> states that people have beliefs about and expectations for their actual and potential selves that do not always match up with what they actually experience.<span id=\"jones_1.0-fn02_030\" class=\"footnote\">[footnote]E. Tory Higgins, \u201cSelf-Discrepancy: A Theory Relating Self and Affect,\u201d <em class=\"emphasis\">Psychological Review<\/em> 94, no. 3 (1987): 320\u201321.[\/footnote]<\/span> To understand this theory, we have to understand the different \u201cselves\u201d that make up our self-concept, which are the actual, ideal, and ought selves. The <span class=\"margin_term\"><a class=\"glossterm\">actual self<\/a><\/span> consists of the attributes that you or someone else believes you <em class=\"emphasis\">actually<\/em> possess. The <span class=\"margin_term\"><a class=\"glossterm\">ideal self<\/a><\/span> consists of the attributes that you or someone else <em class=\"emphasis\">would like you<\/em> to possess. The <span class=\"margin_term\"><a class=\"glossterm\">ought self<\/a><\/span> consists of the attributes you or someone else believes you <em class=\"emphasis\">should<\/em> possess.<\/p>\r\n<p id=\"jones_1.0-ch02_s03_s02_p07\" class=\"para editable block\">These different selves can conflict with each other in various combinations. Discrepancies between the actual and ideal\/ought selves can be motivating in some ways and prompt people to act for self-improvement. For example, if your ought self should volunteer more for the local animal shelter, then your actual self may be more inclined to do so. Discrepancies between the ideal and ought selves can be especially stressful. For example, many professional women who are also mothers have an ideal view of self that includes professional success and advancement. They may also have an ought self that includes a sense of duty and obligation to be a full-time mother. The actual self may be someone who does OK at both but doesn\u2019t quite live up to the expectations of either. These discrepancies do not just create cognitive unease\u2014they also lead to emotional, behavioral, and communicative changes.<\/p>\r\n<p id=\"jones_1.0-ch02_s03_s02_p08\" class=\"para editable block\">When we compare the actual self to the expectations of ourselves and others, we can see particular patterns of emotional and behavioral effects. When our actual self doesn\u2019t match up with our own ideals of self, we are not obtaining our own desires and hopes, which can lead to feelings of dejection including disappointment, dissatisfaction, and frustration. For example, if your ideal self has no credit card debt and your actual self does, you may be frustrated with your lack of financial discipline and be motivated to stick to your budget and pay off your credit card bills.<\/p>\r\n<p id=\"jones_1.0-ch02_s03_s02_p09\" class=\"para editable block\">When our actual self doesn\u2019t match up with other people\u2019s ideals for us, we may not be obtaining significant others\u2019 desires and hopes, which can lead to feelings of dejection including shame, embarrassment, and concern for losing the affection or approval of others. For example, if a significant other sees you as an \u201cA\u201d student and you get a 2.8 GPA your first year of college, then you may be embarrassed to share your grades with that person.<\/p>\r\n<p id=\"jones_1.0-ch02_s03_s02_p10\" class=\"para editable block\">When our actual self doesn\u2019t match up with what we think other people think we should obtain, we are not living up to the ought self that we think others have constructed for us, which can lead to feelings of agitation, feeling threatened, and fearing potential punishment. For example, if your parents think you should follow in their footsteps and take over the family business, but your actual self wants to go into the military, then you may be unsure of what to do and fear being isolated from the family.<\/p>\r\n<p id=\"jones_1.0-ch02_s03_s02_p11\" class=\"para editable block\">Finally, when our actual self doesn\u2019t match up with what we think we should obtain, we are not meeting what we see as our duties or obligations, which can lead to feelings of agitation including guilt, weakness, and a feeling that we have fallen short of our moral standard.<span id=\"jones_1.0-fn02_031\" class=\"footnote\">[footnote]E. Tory Higgins, \u201cSelf-Discrepancy: A Theory Relating Self and Affect,\u201d <em class=\"emphasis\">Psychological Review<\/em> 94, no. 3 (1987): 322\u201323.[\/footnote]<\/span> For example, if your ought self should volunteer more for the local animal shelter, then your actual self may be more inclined to do so due to the guilt of reading about the increasing number of animals being housed at the facility. The following is a review of the four potential discrepancies between selves:<\/p>\r\n\r\n<ul id=\"jones_1.0-ch02_s03_s02_l01\" class=\"itemizedlist editable block\">\r\n\t<li><strong class=\"emphasis bold\">Actual vs. own ideals.<\/strong> We have an overall feeling that we are not obtaining our desires and hopes, which leads to feelings of disappointment, dissatisfaction, and frustration.<\/li>\r\n\t<li><strong class=\"emphasis bold\">Actual vs. others\u2019 ideals.<\/strong> We have an overall feeling that we are not obtaining significant others\u2019 desires and hopes for us, which leads to feelings of shame and embarrassment.<\/li>\r\n\t<li><strong class=\"emphasis bold\">Actual vs. others\u2019 ought.<\/strong> We have an overall feeling that we are not meeting what others see as our duties and obligations, which leads to feelings of agitation including fear of potential punishment.<\/li>\r\n\t<li><strong class=\"emphasis bold\">Actual vs. own ought.<\/strong> We have an overall feeling that we are not meeting our duties and obligations, which can lead to a feeling that we have fallen short of our own moral standards.<\/li>\r\n<\/ul>\r\n<\/div>","rendered":"<p><strong><span class=\"margin_term\"><a class=\"glossterm\">Self-esteem<\/a><\/span><\/strong> refers to the judgments and evaluations we make about our self-concept. While self-concept is a broad description of the self, self-esteem is a more specifically an evaluation of the self.<span id=\"jones_1.0-fn02_025\" class=\"footnote\"><a class=\"footnote\" title=\"Barbara M. Byrne, Measuring Self-Concept across the Life Span: Issues and Instrumentation (Washington, DC: American Psychological Association, 1996), 5.\" id=\"return-footnote-530-1\" href=\"#footnote-530-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a><\/span> If I again prompted you to \u201cTell me who you are,\u201d and then asked you to evaluate (label as good\/bad, positive\/negative, desirable\/undesirable) each of the things you listed about yourself, I would get clues about your self-esteem. Like self-concept, self-esteem has general and specific elements. Generally, some people are more likely to evaluate themselves positively while others are more likely to evaluate themselves negatively.<span id=\"jones_1.0-fn02_026\" class=\"footnote\"><a class=\"footnote\" title=\"Joel Brockner, Self-Esteem at Work (Lexington, MA: Lexington Books, 1988), 11.\" id=\"return-footnote-530-2\" href=\"#footnote-530-2\" aria-label=\"Footnote 2\"><sup class=\"footnote\">[2]<\/sup><\/a><\/span> More specifically, our self-esteem varies across our life span and across contexts.<\/p>\n<div id=\"attachment_531\" style=\"width: 251px\" class=\"wp-caption alignright\"><a href=\"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/cup-763330_1280.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-531\" class=\"wp-image-531\" src=\"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/cup-763330_1280-300x300.jpg\" alt=\"Illustration of a gold trophy with a lid, against a green background\" width=\"241\" height=\"241\" srcset=\"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/cup-763330_1280-300x300.jpg 300w, https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/cup-763330_1280-150x150.jpg 150w, https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/cup-763330_1280-1024x1024.jpg 1024w, https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/cup-763330_1280-65x65.jpg 65w, https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/cup-763330_1280-225x225.jpg 225w, https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/cup-763330_1280-350x350.jpg 350w, https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/cup-763330_1280.jpg 1280w\" sizes=\"auto, (max-width: 241px) 100vw, 241px\" \/><\/a><\/p>\n<p id=\"caption-attachment-531\" class=\"wp-caption-text\">Self-esteem varies throughout our lives, but some people generally think more positively of themselves and some people think more negatively.<\/p>\n<\/div>\n<p>How we judge ourselves affects our communication and our behaviors, but not every negative or positive judgment carries the same weight. The negative evaluation of a trait that isn\u2019t very important for our self-concept will likely not result in a loss of self-esteem. For example, I am not very good at drawing. While I appreciate drawing as an art form, I don\u2019t consider drawing ability to be a very big part of my self-concept. If someone critiqued my drawing ability, my self-esteem wouldn\u2019t take a big hit. I do consider myself a good teacher, however, and I have spent and continue to spend considerable time and effort on improving my knowledge of teaching and my teaching skills. If someone critiqued my teaching knowledge and\/or abilities, my self-esteem would definitely be hurt. This doesn\u2019t mean that we can\u2019t be evaluated on something we find important. Even though teaching is very important to my self-concept, I am regularly evaluated on it. Every semester, I am evaluated by my students, and every year, I am evaluated by my dean, department chair, and colleagues. Most of that feedback is in the form of constructive criticism, which can still be difficult to receive, but when taken in the spirit of self-improvement, it is valuable and may even enhance our self-concept and self-esteem. In fact, in professional contexts, people with higher self-esteem are more likely to work harder based on negative feedback, are less negatively affected by work stress, are able to handle workplace conflict better, and are better able to work independently and solve problems.<span id=\"jones_1.0-fn02_027\" class=\"footnote\"><a class=\"footnote\" title=\"Joel Brockner, Self-Esteem at Work (Lexington, MA: Lexington Books, 1988), 2.\" id=\"return-footnote-530-3\" href=\"#footnote-530-3\" aria-label=\"Footnote 3\"><sup class=\"footnote\">[3]<\/sup><\/a><\/span> Self-esteem isn\u2019t the only factor that contributes to our self-concept; perceptions about our competence also play a role in developing our sense of self.<\/p>\n<p id=\"jones_1.0-ch02_s03_s02_p03\" class=\"para editable block\"><span class=\"margin_term\"><a class=\"glossterm\">Self-Efficacy<\/a><\/span> refers to the judgments people make about their ability to perform a task within a specific context.<span id=\"jones_1.0-fn02_028\" class=\"footnote\"><a class=\"footnote\" title=\"Albert Bandura, Self-Efficacy: The Exercise of Control (New York, NY: W. H. Freeman, 1997).\" id=\"return-footnote-530-4\" href=\"#footnote-530-4\" aria-label=\"Footnote 4\"><sup class=\"footnote\">[4]<\/sup><\/a><\/span> As you can see in Figure 2.2 &#8220;Relationship between Self-Efficacy, Self-Esteem, and Self-Concept,&#8221;\u00a0judgments about our self-efficacy influence our self-esteem, which influences our self-concept. The following example also illustrates these interconnections.<\/p>\n<div id=\"attachment_532\" style=\"width: 318px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/Self-Concept.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-532\" class=\"size-full wp-image-532\" src=\"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/Self-Concept.jpg\" alt=\"Illustration of three circles.  A blue one labeled Self-Efficacy is on the bottom left, partially under a green Self-Esteem on the right, which is partially under an orange Self-Concept on top.\" width=\"308\" height=\"282\" srcset=\"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/Self-Concept.jpg 308w, https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/Self-Concept-300x275.jpg 300w, https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/Self-Concept-65x60.jpg 65w, https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/Self-Concept-225x206.jpg 225w\" sizes=\"auto, (max-width: 308px) 100vw, 308px\" \/><\/a><\/p>\n<p id=\"caption-attachment-532\" class=\"wp-caption-text\">Figure 2.2 Relationship between Self-Efficacy, Self-Esteem, and Self-Concept<\/p>\n<\/div>\n<div id=\"jones_1.0-ch02_s03_s02_f02\" class=\"figure large editable block\"><\/div>\n<div class=\"figure large editable block\">\n<p id=\"jones_1.0-ch02_s03_s02_p04\" class=\"para editable block\">Pedro did a good job on his first college speech. During a meeting with his professor, Pedro indicates that he is confident going into the next speech and thinks he will do well. This skill-based assessment is an indication that Pedro has a high level of self-efficacy related to public speaking. If he does well on the speech, the praise from his classmates and professor will reinforce his self-efficacy and lead him to positively evaluate his speaking skills, which will contribute to his self-esteem. By the end of the class, Pedro likely thinks of himself as a good public speaker, which may then become an important part of his self-concept. Throughout these points of connection, it\u2019s important to remember that self-perception affects how we communicate, behave, and perceive other things. Pedro\u2019s increased feeling of self-efficacy may give him more confidence in his delivery, which will likely result in positive feedback that reinforces his self-perception. He may start to perceive his professor more positively since they share an interest in public speaking, and he may begin to notice other people\u2019s speaking skills more during class presentations and public lectures. Over time, he may even start to think about changing his major to communication or pursuing career options that incorporate public speaking, which would further integrate being \u201ca good public speaker\u201d into his self-concept. You can hopefully see that these interconnections can create powerful positive or negative cycles. While some of this process is under our control, much of it is also shaped by the people in our lives.<\/p>\n<div id=\"attachment_533\" style=\"width: 319px\" class=\"wp-caption alignleft\"><a href=\"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/5866100214_df24597db4_z.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-533\" class=\"wp-image-533\" src=\"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-content\/uploads\/sites\/123\/2015\/10\/5866100214_df24597db4_z.jpg\" alt=\"Two women standing in front of a row of recycling bins, smiling.  One is putting an item in one of the bins.\" width=\"309\" height=\"230\" \/><\/a><\/p>\n<p id=\"caption-attachment-533\" class=\"wp-caption-text\">People who feel that it\u2019s their duty to recycle but do not actually do it will likely experience a discrepancy between their actual and ought selves.<\/p>\n<\/div>\n<p id=\"jones_1.0-ch02_s03_s02_p05\" class=\"para editable block\">The verbal and nonverbal feedback we get from people affect our feelings of self-efficacy and our self-esteem. As we saw in Pedro\u2019s example, being given positive feedback can increase our self-efficacy, which may make us more likely to engage in a similar task in the future.<span id=\"jones_1.0-fn02_029\" class=\"footnote\"><a class=\"footnote\" title=\"Owen Hargie,Skilled Interpersonal Interaction: Research, Theory, and Practice (London: Routledge, 2011), 99.\" id=\"return-footnote-530-5\" href=\"#footnote-530-5\" aria-label=\"Footnote 5\"><sup class=\"footnote\">[5]<\/sup><\/a><\/span> Obviously, negative feedback can lead to decreased self-efficacy and a declining interest in engaging with the activity again. In general, people adjust their expectations about their abilities based on feedback they get from others. Positive feedback tends to make people raise their expectations for themselves and negative feedback does the opposite, which ultimately affects behaviors and creates the cycle. When feedback from others is different from how we view ourselves, additional cycles may develop that impact self-esteem and self-concept.<\/p>\n<p id=\"jones_1.0-ch02_s03_s02_p06\" class=\"para editable block\"><span class=\"margin_term\"><a class=\"glossterm\">Self-discrepancy theory<\/a><\/span> states that people have beliefs about and expectations for their actual and potential selves that do not always match up with what they actually experience.<span id=\"jones_1.0-fn02_030\" class=\"footnote\"><a class=\"footnote\" title=\"E. Tory Higgins, \u201cSelf-Discrepancy: A Theory Relating Self and Affect,\u201d Psychological Review 94, no. 3 (1987): 320\u201321.\" id=\"return-footnote-530-6\" href=\"#footnote-530-6\" aria-label=\"Footnote 6\"><sup class=\"footnote\">[6]<\/sup><\/a><\/span> To understand this theory, we have to understand the different \u201cselves\u201d that make up our self-concept, which are the actual, ideal, and ought selves. The <span class=\"margin_term\"><a class=\"glossterm\">actual self<\/a><\/span> consists of the attributes that you or someone else believes you <em class=\"emphasis\">actually<\/em> possess. The <span class=\"margin_term\"><a class=\"glossterm\">ideal self<\/a><\/span> consists of the attributes that you or someone else <em class=\"emphasis\">would like you<\/em> to possess. The <span class=\"margin_term\"><a class=\"glossterm\">ought self<\/a><\/span> consists of the attributes you or someone else believes you <em class=\"emphasis\">should<\/em> possess.<\/p>\n<p id=\"jones_1.0-ch02_s03_s02_p07\" class=\"para editable block\">These different selves can conflict with each other in various combinations. Discrepancies between the actual and ideal\/ought selves can be motivating in some ways and prompt people to act for self-improvement. For example, if your ought self should volunteer more for the local animal shelter, then your actual self may be more inclined to do so. Discrepancies between the ideal and ought selves can be especially stressful. For example, many professional women who are also mothers have an ideal view of self that includes professional success and advancement. They may also have an ought self that includes a sense of duty and obligation to be a full-time mother. The actual self may be someone who does OK at both but doesn\u2019t quite live up to the expectations of either. These discrepancies do not just create cognitive unease\u2014they also lead to emotional, behavioral, and communicative changes.<\/p>\n<p id=\"jones_1.0-ch02_s03_s02_p08\" class=\"para editable block\">When we compare the actual self to the expectations of ourselves and others, we can see particular patterns of emotional and behavioral effects. When our actual self doesn\u2019t match up with our own ideals of self, we are not obtaining our own desires and hopes, which can lead to feelings of dejection including disappointment, dissatisfaction, and frustration. For example, if your ideal self has no credit card debt and your actual self does, you may be frustrated with your lack of financial discipline and be motivated to stick to your budget and pay off your credit card bills.<\/p>\n<p id=\"jones_1.0-ch02_s03_s02_p09\" class=\"para editable block\">When our actual self doesn\u2019t match up with other people\u2019s ideals for us, we may not be obtaining significant others\u2019 desires and hopes, which can lead to feelings of dejection including shame, embarrassment, and concern for losing the affection or approval of others. For example, if a significant other sees you as an \u201cA\u201d student and you get a 2.8 GPA your first year of college, then you may be embarrassed to share your grades with that person.<\/p>\n<p id=\"jones_1.0-ch02_s03_s02_p10\" class=\"para editable block\">When our actual self doesn\u2019t match up with what we think other people think we should obtain, we are not living up to the ought self that we think others have constructed for us, which can lead to feelings of agitation, feeling threatened, and fearing potential punishment. For example, if your parents think you should follow in their footsteps and take over the family business, but your actual self wants to go into the military, then you may be unsure of what to do and fear being isolated from the family.<\/p>\n<p id=\"jones_1.0-ch02_s03_s02_p11\" class=\"para editable block\">Finally, when our actual self doesn\u2019t match up with what we think we should obtain, we are not meeting what we see as our duties or obligations, which can lead to feelings of agitation including guilt, weakness, and a feeling that we have fallen short of our moral standard.<span id=\"jones_1.0-fn02_031\" class=\"footnote\"><a class=\"footnote\" title=\"E. Tory Higgins, \u201cSelf-Discrepancy: A Theory Relating Self and Affect,\u201d Psychological Review 94, no. 3 (1987): 322\u201323.\" id=\"return-footnote-530-7\" href=\"#footnote-530-7\" aria-label=\"Footnote 7\"><sup class=\"footnote\">[7]<\/sup><\/a><\/span> For example, if your ought self should volunteer more for the local animal shelter, then your actual self may be more inclined to do so due to the guilt of reading about the increasing number of animals being housed at the facility. The following is a review of the four potential discrepancies between selves:<\/p>\n<ul id=\"jones_1.0-ch02_s03_s02_l01\" class=\"itemizedlist editable block\">\n<li><strong class=\"emphasis bold\">Actual vs. own ideals.<\/strong> We have an overall feeling that we are not obtaining our desires and hopes, which leads to feelings of disappointment, dissatisfaction, and frustration.<\/li>\n<li><strong class=\"emphasis bold\">Actual vs. others\u2019 ideals.<\/strong> We have an overall feeling that we are not obtaining significant others\u2019 desires and hopes for us, which leads to feelings of shame and embarrassment.<\/li>\n<li><strong class=\"emphasis bold\">Actual vs. others\u2019 ought.<\/strong> We have an overall feeling that we are not meeting what others see as our duties and obligations, which leads to feelings of agitation including fear of potential punishment.<\/li>\n<li><strong class=\"emphasis bold\">Actual vs. own ought.<\/strong> We have an overall feeling that we are not meeting our duties and obligations, which can lead to a feeling that we have fallen short of our own moral standards.<\/li>\n<\/ul>\n<\/div>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-530\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Perceiving and Presenting Self. <strong>Authored by<\/strong>: Anonymous. <strong>Provided by<\/strong>: Anonymous. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"http:\/\/2012books.lardbucket.org\/books\/a-primer-on-communication-studies\/s02-03-perceiving-and-presenting-self.html\">http:\/\/2012books.lardbucket.org\/books\/a-primer-on-communication-studies\/s02-03-perceiving-and-presenting-self.html<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/4.0\/\">CC BY-NC-SA: Attribution-NonCommercial-ShareAlike<\/a><\/em><\/li><li>Image of trophy. <strong>Authored by<\/strong>: Alexas_Fotos. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/pixabay.com\/en\/cup-profit-trophy-763330\/\">https:\/\/pixabay.com\/en\/cup-profit-trophy-763330\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/about\/cc0\">CC0: No Rights Reserved<\/a><\/em><\/li><li>Image of women recycling. <strong>Authored by<\/strong>: City of York Council UK. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/flic.kr\/p\/9WnidS\">https:\/\/flic.kr\/p\/9WnidS<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/\">CC BY-NC-ND: Attribution-NonCommercial-NoDerivatives <\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section><hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-530-1\">Barbara M. Byrne, <em class=\"emphasis\">Measuring Self-Concept across the Life Span: Issues and Instrumentation<\/em> (Washington, DC: American Psychological Association, 1996), 5. <a href=\"#return-footnote-530-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><li id=\"footnote-530-2\">Joel Brockner, <em class=\"emphasis\">Self-Esteem at Work<\/em> (Lexington, MA: Lexington Books, 1988), 11. <a href=\"#return-footnote-530-2\" class=\"return-footnote\" aria-label=\"Return to footnote 2\">&crarr;<\/a><\/li><li id=\"footnote-530-3\">Joel Brockner, <em class=\"emphasis\">Self-Esteem at Work<\/em> (Lexington, MA: Lexington Books, 1988), 2. <a href=\"#return-footnote-530-3\" class=\"return-footnote\" aria-label=\"Return to footnote 3\">&crarr;<\/a><\/li><li id=\"footnote-530-4\">Albert Bandura, <em class=\"emphasis\">Self-Efficacy: The Exercise of Control<\/em> (New York, NY: W. H. Freeman, 1997). <a href=\"#return-footnote-530-4\" class=\"return-footnote\" aria-label=\"Return to footnote 4\">&crarr;<\/a><\/li><li id=\"footnote-530-5\">Owen Hargie,<em class=\"emphasis\">Skilled Interpersonal Interaction: Research, Theory, and Practice<\/em> (London: Routledge, 2011), 99. <a href=\"#return-footnote-530-5\" class=\"return-footnote\" aria-label=\"Return to footnote 5\">&crarr;<\/a><\/li><li id=\"footnote-530-6\">E. Tory Higgins, \u201cSelf-Discrepancy: A Theory Relating Self and Affect,\u201d <em class=\"emphasis\">Psychological Review<\/em> 94, no. 3 (1987): 320\u201321. <a href=\"#return-footnote-530-6\" class=\"return-footnote\" aria-label=\"Return to footnote 6\">&crarr;<\/a><\/li><li id=\"footnote-530-7\">E. Tory Higgins, \u201cSelf-Discrepancy: A Theory Relating Self and Affect,\u201d <em class=\"emphasis\">Psychological Review<\/em> 94, no. 3 (1987): 322\u201323. <a href=\"#return-footnote-530-7\" class=\"return-footnote\" aria-label=\"Return to footnote 7\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":277,"menu_order":5,"template":"","meta":{"_candela_citation":"[{\"type\":\"cc\",\"description\":\"Perceiving and Presenting Self\",\"author\":\"Anonymous\",\"organization\":\"Anonymous\",\"url\":\"http:\/\/2012books.lardbucket.org\/books\/a-primer-on-communication-studies\/s02-03-perceiving-and-presenting-self.html\",\"project\":\"\",\"license\":\"cc-by-nc-sa\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Image of trophy\",\"author\":\"Alexas_Fotos\",\"organization\":\"\",\"url\":\"https:\/\/pixabay.com\/en\/cup-profit-trophy-763330\/\",\"project\":\"\",\"license\":\"cc0\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Image of women recycling\",\"author\":\"City of York Council UK\",\"organization\":\"\",\"url\":\"https:\/\/flic.kr\/p\/9WnidS\",\"project\":\"\",\"license\":\"cc-by-nc-nd\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-530","chapter","type-chapter","status-web-only","hentry"],"part":517,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-json\/pressbooks\/v2\/chapters\/530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-json\/wp\/v2\/users\/277"}],"version-history":[{"count":2,"href":"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-json\/pressbooks\/v2\/chapters\/530\/revisions"}],"predecessor-version":[{"id":535,"href":"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-json\/pressbooks\/v2\/chapters\/530\/revisions\/535"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-json\/pressbooks\/v2\/parts\/517"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-json\/pressbooks\/v2\/chapters\/530\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-json\/wp\/v2\/media?parent=530"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-json\/pressbooks\/v2\/chapter-type?post=530"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-json\/wp\/v2\/contributor?post=530"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/zelixcst110v2\/wp-json\/wp\/v2\/license?post=530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}