{"id":288,"date":"2015-11-10T21:03:41","date_gmt":"2015-11-10T21:03:41","guid":{"rendered":"https:\/\/courses.candelalearning.com\/zelixsdv100\/?post_type=chapter&#038;p=288"},"modified":"2016-05-02T18:03:22","modified_gmt":"2016-05-02T18:03:22","slug":"module-11-overview","status":"publish","type":"chapter","link":"https:\/\/courses.lumenlearning.com\/zelixsdv100xmaster\/chapter\/module-11-overview\/","title":{"raw":"Week 11 Overview","rendered":"Week 11 Overview"},"content":{"raw":"<h2>What You'll Learn To Do: Identify and Apply Effective Communication Techniques<\/h2>\r\n&nbsp;\r\n\r\nCommunication is the activity of relaying information or ideas. Types of communication include verbal such as speaking or singing; and non-verbal such as written or gestures. In an online course, the focus is on non-verbal means of communication. Thus, it is important to recognize the appropriate use of written communication in both informal and formal styles. How should you address your instructor? When is it acceptable to use informal communication in class? What is Netiquette? Good communication skills will also help you interact effectively with others.\r\n\r\nAfter you have completed this topic's activities, you should be able to:\r\n<ul>\r\n\t<li>Identify elements of effective communication.<\/li>\r\n\t<li>Demonstrate a properly written email.<\/li>\r\n<\/ul>\r\n&nbsp;\r\n<h3>Learning Activities<\/h3>\r\nIn order to successfully complete this module's\u00a0work, you will need to do the following.\r\n<h4><img class=\"alignright wp-image-569 size-medium\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1230\/2016\/05\/02174424\/finger-769300_1280-1-300x212.jpg\" alt=\"Finger hovering over digital icons on a screen\" width=\"300\" height=\"212\" \/>Tasks<\/h4>\r\n<ul>\r\n\t<li><strong>Complete<\/strong>: How Good are Your Communication Skills? Self-Assessment<\/li>\r\n\t<li><strong>Read<\/strong>:\u00a0Communicating with Instructors<\/li>\r\n\t<li><strong>Read<\/strong>: Getting Along with Others<\/li>\r\n\t<li><strong>Read<\/strong>: NOVA on Netiquette<\/li>\r\n\t<li><strong>Watch<\/strong>: Listening Essentials (22:00)<\/li>\r\n<\/ul>\r\n<ul>\r\n\t<li><b>Submit:<\/b>\u00a0Using E-Mail Netiquette Assignment (10 points)<\/li>\r\n\t<li><strong>Quiz<\/strong>: Are You Listening?\u00a0(10 points)<\/li>\r\n<\/ul>\r\n&nbsp;\r\n\r\nFor grading, refer to the \"Grading, Withdrawal, and Incomplete\" section in the Syllabus.","rendered":"<h2>What You&#8217;ll Learn To Do: Identify and Apply Effective Communication Techniques<\/h2>\n<p>&nbsp;<\/p>\n<p>Communication is the activity of relaying information or ideas. Types of communication include verbal such as speaking or singing; and non-verbal such as written or gestures. In an online course, the focus is on non-verbal means of communication. Thus, it is important to recognize the appropriate use of written communication in both informal and formal styles. How should you address your instructor? When is it acceptable to use informal communication in class? What is Netiquette? Good communication skills will also help you interact effectively with others.<\/p>\n<p>After you have completed this topic&#8217;s activities, you should be able to:<\/p>\n<ul>\n<li>Identify elements of effective communication.<\/li>\n<li>Demonstrate a properly written email.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>Learning Activities<\/h3>\n<p>In order to successfully complete this module&#8217;s\u00a0work, you will need to do the following.<\/p>\n<h4><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-569 size-medium\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/courses-images-archive-read-only\/wp-content\/uploads\/sites\/1230\/2016\/05\/02174424\/finger-769300_1280-1-300x212.jpg\" alt=\"Finger hovering over digital icons on a screen\" width=\"300\" height=\"212\" \/>Tasks<\/h4>\n<ul>\n<li><strong>Complete<\/strong>: How Good are Your Communication Skills? Self-Assessment<\/li>\n<li><strong>Read<\/strong>:\u00a0Communicating with Instructors<\/li>\n<li><strong>Read<\/strong>: Getting Along with Others<\/li>\n<li><strong>Read<\/strong>: NOVA on Netiquette<\/li>\n<li><strong>Watch<\/strong>: Listening Essentials (22:00)<\/li>\n<\/ul>\n<ul>\n<li><b>Submit:<\/b>\u00a0Using E-Mail Netiquette Assignment (10 points)<\/li>\n<li><strong>Quiz<\/strong>: Are You Listening?\u00a0(10 points)<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>For grading, refer to the &#8220;Grading, Withdrawal, and Incomplete&#8221; section in the Syllabus.<\/p>\n\n\t\t\t <section class=\"citations-section\" role=\"contentinfo\">\n\t\t\t <h3>Candela Citations<\/h3>\n\t\t\t\t\t <div>\n\t\t\t\t\t\t <div id=\"citation-list-288\">\n\t\t\t\t\t\t\t <div class=\"licensing\"><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Original<\/div><ul class=\"citation-list\"><li>College Success Skills. <strong>Authored by<\/strong>: Kim Burkle, Christy Jensen, and Jessie Zahorian. <strong>Provided by<\/strong>: Extended Learning Institute of Northern Virginia Community College. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"http:\/\/eli.nvcc.edu\/\">http:\/\/eli.nvcc.edu\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc-sa\/4.0\/\">CC BY-NC-SA: Attribution-NonCommercial-ShareAlike<\/a><\/em><\/li><\/ul><div class=\"license-attribution-dropdown-subheading\">CC licensed content, Shared previously<\/div><ul class=\"citation-list\"><li>Image of finger. <strong>Authored by<\/strong>: geralt. <strong>Located at<\/strong>: <a target=\"_blank\" href=\"https:\/\/pixabay.com\/en\/finger-touch-hand-structure-769300\/\">https:\/\/pixabay.com\/en\/finger-touch-hand-structure-769300\/<\/a>. <strong>License<\/strong>: <em><a target=\"_blank\" rel=\"license\" href=\"https:\/\/creativecommons.org\/about\/cc0\">CC0: No Rights Reserved<\/a><\/em><\/li><\/ul><\/div>\n\t\t\t\t\t\t <\/div>\n\t\t\t\t\t <\/div>\n\t\t\t <\/section>","protected":false},"author":277,"menu_order":1,"template":"","meta":{"_candela_citation":"[{\"type\":\"original\",\"description\":\"College Success Skills\",\"author\":\"Kim Burkle, Christy Jensen, and Jessie Zahorian\",\"organization\":\"Extended Learning Institute of Northern Virginia Community College\",\"url\":\"http:\/\/eli.nvcc.edu\/\",\"project\":\"\",\"license\":\"cc-by-nc-sa\",\"license_terms\":\"\"},{\"type\":\"cc\",\"description\":\"Image of finger\",\"author\":\"geralt\",\"organization\":\"\",\"url\":\"https:\/\/pixabay.com\/en\/finger-touch-hand-structure-769300\/\",\"project\":\"\",\"license\":\"cc0\",\"license_terms\":\"\"}]","CANDELA_OUTCOMES_GUID":"","pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-288","chapter","type-chapter","status-publish","hentry"],"part":232,"_links":{"self":[{"href":"https:\/\/courses.lumenlearning.com\/zelixsdv100xmaster\/wp-json\/pressbooks\/v2\/chapters\/288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courses.lumenlearning.com\/zelixsdv100xmaster\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/courses.lumenlearning.com\/zelixsdv100xmaster\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/zelixsdv100xmaster\/wp-json\/wp\/v2\/users\/277"}],"version-history":[{"count":3,"href":"https:\/\/courses.lumenlearning.com\/zelixsdv100xmaster\/wp-json\/pressbooks\/v2\/chapters\/288\/revisions"}],"predecessor-version":[{"id":581,"href":"https:\/\/courses.lumenlearning.com\/zelixsdv100xmaster\/wp-json\/pressbooks\/v2\/chapters\/288\/revisions\/581"}],"part":[{"href":"https:\/\/courses.lumenlearning.com\/zelixsdv100xmaster\/wp-json\/pressbooks\/v2\/parts\/232"}],"metadata":[{"href":"https:\/\/courses.lumenlearning.com\/zelixsdv100xmaster\/wp-json\/pressbooks\/v2\/chapters\/288\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/courses.lumenlearning.com\/zelixsdv100xmaster\/wp-json\/wp\/v2\/media?parent=288"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/zelixsdv100xmaster\/wp-json\/pressbooks\/v2\/chapter-type?post=288"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/zelixsdv100xmaster\/wp-json\/wp\/v2\/contributor?post=288"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/courses.lumenlearning.com\/zelixsdv100xmaster\/wp-json\/wp\/v2\/license?post=288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}