|Bias||The predisposition toward a particular viewpoint.|
|Boolean Operators||Words and symbols that illustrate the relationship between search terms and help the search engine expand or limit results.|
|Expert Testimony||Testimony that comes from a recognized authority who has conducted extensive research on an issue.|
|Interlibrary Loan||The process of borrowing materials through one library that belong to another library.|
|Lay Testimony||Any testimony based on witnesses’ opinions or perceptions in a given case.|
|Parity||Similarity of information across sources.|
|Personal Testimony||An individual’s story concerning his or her lived experience, which can be used to illustrate the existence of a particular event or phenomenon.|
|Rapport||A cordial relationship between two or more people in which both parties convey respect and understanding for one another.|
|Search Engine||Software which uses algorithms to scan an index of existing Internet content for particular terms, and then ranks the results based on their relevance.|
|Source Credibility||Signs that a person is offering trustworthy information.|
|Specific Purpose Statement||A sentence summarizing the main idea, or claim, which the speech will support. It should be stated clearly toward the beginning of the speech.|
|Style Guide||An established set of standards for formatting written documents and citing sources for information within the document.|
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