Learning Objectives
After completing this module, you should be able to do the following:
- Understand the stress cycle.
- Recognize the sources of stress for employees.
- Recognize the outcomes of stress.
- Understand how to manage stress in organizational contexts.
- Understand the role emotions play for attitudes and behaviors at work.
- Learn about emotional labor and how to manage it.
- Understand how emotions can affect perceptions of what is ethical.
- Understand cross-cultural differences in stressors.
Candela Citations
CC licensed content, Original
- An Introduction to Organizational Behavior. Authored by: Anonymous. Provided by: Anonymous. Located at: http://2012books.lardbucket.org/books/an-introduction-to-organizational-behavior-v1.1/. License: CC BY-NC-SA: Attribution-NonCommercial-ShareAlike