Assignment #1
Scenario:
You bought a new car in September 2013. Ten months later, July 2014, the car had been in the shop 3 times, once for a transmission malfunction, once for the paint fading, and once for the breaks failing. Now, you can feel that the transmission may be slipping.
Activity:
Using a fictitious Car Company and address, write a Claim Letter that addresses the above rationale. Use a block style format.
The grade will be based on using the correct paragraph arrangement and content for a Claim Letter.
Assignment #2
Scenario:
The car company received your claim letter (as in Assignment #1) and researched your records. They discovered that when you bought your car in September 2013, you bought a car that was previously used by the dealership as demonstration model and had been driven for 5000 miles at the time of purchase. Therefore, the car had a limited warranty, for 6 months, which expired in March 2014.
Activity
Using the same fictitious Car Company and address as in Assignment #1, write a Negative Adjustment Letter that addresses the above rationale to deny the claim. Use a block style format.
The grade will be based on using the correct paragraph arrangement and content for a Negative Adjustment Letter.
Assignment #3
Scenario:
Your company was the recipient of 3 full scholarships from a foundation, for three of your employees to earn their Associate Degrees in ______ (you identify degree).
Activity:
1. Create a company, foundation, and other related information.
2. Write a Thank You letter to the foundation, thanking them for the scholarships.
Use a block style format.
The grade will be based on using the correct paragraph arrangement and content for a Thank You Letter.
Grading Rationale:
Letter Assignments: #1, #2, #3
Total points of each letter = 125 points. Each letter’s grade is based on 100%
Content: Each letter relates to its specific scenario and activity.
|
20 out of 100 |
Each letter is written in a block style format. (The entire letter is written on the left margin.) | 20 out of 100 |
Content: Each letter demonstrates the required parts of a letter:
Each part is worth 5 points.
|
35 out of 100 |
Content: Body demonstrates correct number of paragraphs, according to the type of letter.
See each example. |
20 out of 100 |
Content: Body demonstrates correct paragraph arrangement, according to the type of letter.
See each example. |
20 out of 100 |
Language, punctuation, and sentence structure. | 10 out of 100 |
Candela Citations
- Technical Writing. Authored by: Dr. Elizabeth Lohman. Provided by: Tidewater Community College. Located at: http://www.tcc.edu/. Project: Z Degree Program. License: CC BY: Attribution