The following list shows a summary of the topics covered in this course. To see all of the course pages, visit the Table of Contents.

Module 1: Introduction to Management

• What Is Management?
• Primary Functions of Management
• Types of Managers
• Management Roles
• The Advantages of Managing People Well

Module 2: History of Management

• Scientific Management
• Bureaucratic Management
• Humanistic Management
• Current Developments in Management Practices

Module 3: Planning and Mission

• Mission, Vision, and Values
• Pros and Cons of Planning
• The Planning Cycle
• Types of Plans and Common Planning Tools

Module 4: Environments and Strategic Management

• The Role of Strategy in Management
• Common Frameworks for Evaluating the Business Environment
• Common Frameworks for Situational Analysis
• Stages and Types of Strategy
• How Environment Affects Strategy

Module 5: Decision Making

• Barriers to Individual Decision Making
• Styles of Decision Making
• Rational Decision Making vs. Other Types of Decision Making
• Evidence-Based Decision Making
• Using a Decision Tree
• Managing Group Decision Making

Module 6: Organizational Structures

• The Purpose of Organization
• Common Organizational Structures
• Factors Impacting Organizational Design
• Current Trends in Organization and Job Design

Module 7: Human Resource Management

• Purpose of Human Resource Management
• Laws Affecting Human Resource Practices
• Recruiting and Selecting Qualified Job Applicants
• Employee Orientation and Training
• Employee Development and Performance Evaluations
• Employee Compensation, Incentive, and Benefits Strategies
• Employee Separation and Termination
• Current Trends and Challenges in HR Management

Module 8: Groups, Teams, and Teamwork

• Common Group Behaviors
• Types of Teams
• Building Effective Teams
• The Five Stages of Team Development
• Conflict Within Teams

Module 9: Culture and Diversity

• What Is Organizational Culture?
• Key Dimensions of Organizational Culture
• Influences on Organizational Culture
• Cultural Change
• Employee Diversity

Module 10: Leadership

• What Is Leadership?
• What Makes an Effective Leader?
• Effective vs. Poor Leadership
• Situational Theories of Leadership
• Transformational and Transactional Theories of Leadership

Module 11: Motivation

• The Importance of Employee Motivation
• Needs-Based Theories of Motivation
• Process-Based Theories of Motivation
• Job Characteristics that Affect Motivation
• Goal-Setting Theory
• Reinforcement Theory
• Manager’s Role in Motivating Employees

Module 12: The Individual and the Organization

• Personal Values and Personality at Work
• Common Management Biases
• Attitudes that Affect Job Performance
• Job Fitness and Performance

Module 13: Ethics in Business

• The Need for Ethics in the Workplace
• US Sentencing Guidelines for Organizations
• Influences on Ethical Choices
• How Managers Can Encourage Ethical Behavior
• Corporate Social Responsibility

Module 14: Communication

• Communication and Management
• Typical Communication Flows within an Organization
• Barriers to Effective Communication
• Channels of Business Communication

Module 15: Control

• What Is Control, and Why Do We Need It?
• The Control Process
• Levels and Types of Control
• The Balanced Scorecard
• Financial and Nonfinancial Controls

Module 16: Globalization and Business

• Current Trends in Global Business
• Risk Tradeoffs in Global Business
• The Dimensions of Cultural Difference and Their Effect
• Global Business Strategies for Responding to Cultural Differences
• Training Employees for International Assignments